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ServiceNow Architect

Alpharetta, GA, US

Requisition Number: 81391 

Position Overview
Insight is seeking a talented ServiceNow Architect who is looking to work in a collaborative environment. The desired candidate is a creative thinker who enjoys delivering compelling work product.  Someone who has a passion for making their team the best it can be. This individual will be a valued member of a team that delivers ServiceNow solutions that both support Insight’s Service Offerings and makes the Insight teammate experience more enjoyable.


What You’ll Do at Insight

A broad knowledge of the ServiceNow platform is required as you will be speaking into discrete design details as the development team works on solution design.


  • 40% - Design and documentation of solutions to meet business requirements
  • 30% - Customer and Teammate engagement including supporting developers during regular sprint activities
  • 20% - Research and recommendation of solutions based on business requirements
  • 10% - Development, testing and deployment of customizations and applications within ServiceNow and integrated into ServiceNow


What You’ll Need to Join Insight

  • 6+ Years’ Experience with ServiceNow administration and development
  • 4+ Years Advanced experience in JavaScript or related application development
  • A degree or equivalent, preferably in Information Technology or Business
  • Foundation in Design documentation that speaks to technical and business audiences.
  • Strong organizational and analytical skills
  • Experience with ServiceNow Development APIs
  • Catalog Item Design/Build skills
  • ServiceNow System Admin Certification
  • ServiceNow Developer Certification preferred
  • Good interpersonal skills with a customer centric attitude; ability to adapt with the team.
  • ITIL Foundation Certified i.e., ITIL V1, ITIL V2, ITIL V3


Experience in several of the following areas:

  • Working experience with JavaScript interface libraries (Angular.js, React.js, etc)
  • Web Service Integration experience
  • Single Sign-on configuration and administration
  • Experience in establishing integrations through JDBC and the MID Server
  • Advanced Application Experience: Orchestration, Discovery + CMDB, Asset Management, Service mapping, Event Management


Salary Range - 100,000 - 125,000, with variable compensation plan

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.


Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at 

  • Founded in 1988 in Tempe, Arizona
  • 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
  • $8.3 billion in revenue in 2020
  • Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
  • 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
  • Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance


Today's talent leads tomorrow's success. Learn about careers at Insight:


Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.



Posting Notes: Alpharetta || Georgia (US-GA) || United States (US) || INT || None || US - Alpharetta, GA ||


Nearest Major Market: Alpharetta
Nearest Secondary Market: Atlanta

Job Segment: Architecture, Developer, Application Developer, Supply, Data Center, Engineering, Technology, Operations

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