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IT Manager

NL

Insight Netherlands has a new opportunity for an experienced technical IT systems end-user computing engineer. You will be part of our EMEA technical IT department, responsible for the operations of secure and highly available end-user computing services for our offices in Apeldoorn, Amsterdam and Enschede. You will install, maintain, upgrade, and continuously improve Insight’s operating environment. You will maintain the ongoing reliability, performance, and support of the Systems infrastructure. This includes monitoring the operating environments; responding to incidents, problems, and planning for growth. We offer the opportunity to grow towards team management responsibilities for a number of our offices Europe.

 

Key duties and responsibilities

  • Deploy the release of new technologies as well as design, installation, configuration, maintenance and performance testing of PC/server operating systems, and related utilities and hardware.
  • Troubleshooter for problems as reported by users, supporting Web access and electronic collaboration and communication services, and maintaining a secure systems environment.
  • Act as the technical liaison between teams, providing critical operational insight to upcoming implementations and strategies, including validation of ongoing solutions supportability.
  • To support multiple systems or applications of medium to highly complex (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility.
  • Work across teams to ensure network/telecom system upgrades and service pack deployments are implemented with minimal impact to production operation.
  • Recommend and implement software or hardware changes to rectify problems or address improvement opportunities.
  • Ensure IT system security baselines are met, and security improvements are implemented across the server environments
  • When you are fully comfortable in this role, your responsibilities will be expanded with managing a team in EMEA
  • You will report into the Senior IT Manager based in our UK office

 

Your skills and experience

  • Educated to relevant degree level or can demonstrate equivalent work experience
  • Proven background building and maintaining services or products, Operational knowledge ensuring services are properly monitored and running smoothly in a production environment
  • Deep understanding of technical function focused industry-standard and emerging best practises and technologies
  • Working knowledge of SharePoint support and administration, Office 365, and Azure technologies
  • A broad knowledge of equipment roadmaps for multiple partners such as Lenovo, HP, Apple, and Microsoft
  • Ability to provide effective leadership, build positive team spirit and inspire, motivate, and support teammates
  • Near Native fluency in Dutch and English

 

If this vacancy sparks your interest and/or you have questions you would like to ask then email Aico Peek, Corporate Recruiter at Insight Enterprises, at aico.peek@insight.com or call him at +31 6 2010 5940.