Associate Infrastructure Tech

CO, US

Requisition Number: 102288

W2 Associate Infrastructure Tech

Location: This role is fully onsite in our Colorado Springs, CO office - 3233 Janitell Rd, Colorado Springs, CO 80906

Onsite: Monday and Tuesday 6 AM - 6 PM MST and Wednesday 6 AM - 12 PM MST

On call: Sunday 6 AM - 6 PM MST

Duration: at least 4 months (Coverage for FMLA leave)

Salary: $24/hr

Now is the time to bring your expertise to an Associate Infrastructure Tech role for a Fortune 500 Solutions Integrator, where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready.

As an Associate Infrastructure Tech with Insight, we will count on you to be a part of a 24/7/365 coverage team with the primary function to provide 1st-tier onsite customers and technical support to customer requests within the Service Level Agreement time frame. This is NOT a remote position.

As an Associate Infrastructure Tech, you will get to:

Data Center Escort Services or Access Request - Welcoming and escorting pre-approved scheduled vendors or visitors to client’s data center.
Hardware Diagnostics - A physical hardware examination, to include the recording of any external error/status indicators which may help in diagnosing and resolving equipment issues more efficiently.
Cable Inspection and Replacement - Properly inspecting and replacing defective networking cables.
Power Cycling In the case of a frozen or hung device, power cycle refers to turning the device's power off and then on to get the device to function again. It is only with written approval from clients that the device can be power cycled.

Be AmbITious: In this opportunity, it's not just about what you do today but also about where you can go tomorrow. As an Associate Infrastructure at Insight, you have the potential for advancement within our organization, not just vertically but horizontally as well. Bringing your passion, dedication, and collaborative spirit to Insight will not only allow you to elevate your existing skills but also acquire new ones through enriching experiences and opportunities.

We are looking for an Associate Infrastructure with:

High School degree or GED equivalent required.
Previous data center experience and/or network cabling experience a plus.
Reliable transportation is required to access multiple sites, with a limit of one site visit per day.
Any IT certification(s) are a plus.

Insight at a Glance

Received 35+ industry and partner awards in the past year
$9.2 billion in revenue
#20 on Fortune’s World's Best Workplaces™ list
14,000+ engaged teammates
$1.4M+ total charitable contributions in 2023 by Insight globally

We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Colorado Springs || Colorado (US-CO) || United States (US) || IT Infrastructure & Support || None || US - Colorado Springs, CO ||