Account Manager (Inside Sales)

Account Manager – Inside Sales

Auckland, New Zealand

This is a hybrid role based in Auckland, New Zealand, with 2 days per week in the office and 3 days per week working from home.

Insight at a Glance

· 14,000+ engaged teammates globally

· #15 Best Workplace™ in Technology and #22 Best Workplaces™ in Australia

· #34 in IT on Fortune's World's Best Workplaces™ list

· Recognised as a Great Place to Work in 13 countries

· $8.25 billion in revenue

· Received 35+ industry and partner awards in the past year

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the Role

Reporting to the Country Manager, NZ, this is a commercially significant inside sales role at the heart of Insight's New Zealand business. You will serve as the local account management expert for a portfolio of Insight's Global Accounts — some of the world's most recognised organisations — working in close collaboration with Global Account Managers, the Global Helpdesk, and the Bids and Tenders team. This is an opportunity to make a genuine impact: growing revenue, deepening client relationships, and positioning Insight as the trusted technology partner of choice across a broad and evolving portfolio of products and services.

Along the Way, You Will Get To

· Own and achieve quarterly gross profit targets across technology products and services, playing a direct role in Insight's continued growth in New Zealand

· Build and maintain a disciplined sales cadence, keeping client conversations consistent, purposeful, and well-documented

· Serve as a trusted advisor to clients across a broad portfolio, including Licensing, Hardware, Software Asset Management (SAM), Cloud and Platform solutions, Co-Pilot, Professional and Technical Services, and Managed Services

· Prepare accurate and competitive pricing responses for Global Account RFPs, contributing to Insight's success in key bids and tenders

· Develop and maintain client-specific pricelists, leveraging the Insight Shop platform to deliver a seamless purchasing experience

· Drive strong client retention by proactively managing renewals and ensuring clients continue to receive outstanding value from their partnership with Insight

· Identify whitespace and growth opportunities within existing accounts, expanding Insight's footprint and delivering greater commercial outcomes

· Manage your pipeline with rigour and discipline, maintaining accurate and up-to-date records in Salesforce to ensure clear quarter-on-quarter visibility

· Prospect and develop net new accounts, contributing to the sustainable growth of Insight's New Zealand client base

· Act on marketing-generated leads with pace and purpose, ensuring every opportunity is captured and followed through

· Engage with vendor and partner representatives to uncover leads, access promotions and deal registration opportunities, and stay ahead of product developments relevant to your clients

· Invest in your own development by participating in product and sales training, maintaining relevant vendor certifications — including Microsoft — and staying informed of competitor activity and market trends

Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What We're Looking For

· Demonstrated experience in a sales role, with a strong preference for backgrounds in IT sales or technology solutions

· A consistent track record of achieving or exceeding targets in a profit and margin-driven sales environment — you know what it takes to perform and you do it reliably

· Proven ability to develop and grow a complex portfolio of accounts, balancing retention with new business development

· Commercial acumen and sound judgement, with the ability to make confident, well-reasoned decisions that benefit both the client and the business

· Strong verbal and written communication skills, with the confidence to engage effectively across a range of client and internal stakeholder audiences

· Excellent organisational and time management skills, with the ability to manage competing priorities without losing momentum

· A genuine curiosity about technology and a proactive approach to building knowledge across IT products, solutions, and market trends

· Familiarity with CRM tools such as Salesforce, and a disciplined approach to pipeline management and data accuracy

What You Can Expect

We're legendary for taking care of you, your family and for helping you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

· Dedicated career pathways and development

· Peer recognition and the opportunity to join our President's Club

· Volunteer Leave and Work Life Balance days

· Work-From-Anywhere Programme for up to 4 weeks per year

· Employee Stock Purchase Plan

· Corporate discounts

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don't feel like your skills are a perfect match — we still want to hear from you!