Intune Engineer (Austin, TX)

Requisition Number: 99102 

Microsoft Intune Engineer

Location: This role is onsite in our Austin, TX office (Hybrid).

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

As an Microsoft Intune Engineer, you will be responsible for the maintenance, general operations, user deployment and troubleshooting of client Microsoft Intune. We will count on you to operate as a technical expert on infrastructure projects pertaining to Intune, Capacity Planning, and DR. Along the way, you will get to:

• Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.
• Respond and solve customer issues utilizing technology tools, procedures, and training through awareness of service offerings and Service Level Agreements (SLAs).
• Maintains current knowledge of core service offerings and SLAs. Understands all Logical service offerings to better support customer as well as engaging opportunity in expanding any service offering to better service our current customers. 
• Monitor trends and problems to spot a pattern and recommend new standards or process changes.
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

• Have expert level system administration skills for Microsoft Intune
• 5+ years of experience in Intune Administration/Engineering, NOC operations, trouble shooting, customer management. 
• In depth experience migrating from Mobile Iron to Intune
• Familiarity with security best practices and compliance standards related to Microsoft 365 and Intune 

Insight at a Glance

• 14,000+ engaged teammates globally
• #20 on Fortune’s World's Best Workplaces™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.