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Managed Services, IT Delivery Architect

Calgary, AB, CA

Requisition Number: 83606 



Managed Services – Delivery Architect


Job Summary:

Insight Canada is currently looking for a Managed Services, Delivery Architect to join our team.

The Managed Services Delivery Architect is a pre-sales and post-sales customer focused role where creative thinking, public speaking and broad technical expertise is required.  The purpose of this role is to keep abreast of industry trends aligned to Insight’s portfolio of services and use this knowledge to qualify, position and architect relevant offerings for our Insight Canada customers. 


The Managed Services, Delivery Architect will be the trusted advisor to provide thought leadership and technical ownership for multi-discipline IT infrastructure services in a customer environment.  As such, the successful candidate must have broad technical knowledge and experience spanning servers, storage, networking, and security infrastructure. The Managed Services Delivery Architect will lead the engagement of other subject matter experts within Insight Canada, and with our vendor and partner ecosystem, to architect and implement technical services solutions.


Core Responsibilities:

  • Support a portfolio of Managed Services clients as their Insight Managed Services Architect
  • Become the services ambassador representing Insight’s portfolio across Connected Workforce (CWF), Cloud and Data Centre Transformation (CDCT), Digital Innovation, and Supply Chain Optimization services
  • Effectively collaborate with clients to align IT strategy and solutions with the company's IT and business goals
  • Maintain client relationship at the IT Management and C-Suite levels
  • Gain an in-depth understanding of our Managed Services commitments and represent new opportunities to expand and improve our services
  • Optimize information management through an understanding of evolving business needs, and technology and services capabilities
  • Lead System Architecture reviews, and develop the framework for new features and services
  • Stay current of the broad technology landscape and emerging trends through ongoing certification training, courses, and conference attendance
  • Promote new Insight Canada Services or technology solutions within your client base
  • Document technical requirements and develop Delivery Architecture standards
  • Analyze alternative solutions in the IT infrastructure and recommend best practices for improved service delivery
  • Maintain a good working relationship with strategic vendors. Attend vendor presentations and workshops to enhance your overall understanding of current and future offerings that would complement and enhance Insight’s service offerings
  • Support business development activities such as proposals, solution development, and pre-sales support
  • Maintain a strong cadence and communicate with clients and internally to successfully accomplish objectives
  • Motivate others to perform at maximum efficiency and at the highest level of efficiency and quality



  • Bachelor's degree in Information Technology, Computer Science, or related field preferred
  • 10+ years in an IT consulting or senior IT operations role
  • Experience with Enterprise Strategy, Enterprise Security, Enterprise Operations, IT Service Management, IT Integration or Delivery Architecture
  • Experience in an Agile environment preferred
  • Experience within multiple Industry sectors
  • Deep technical infrastructure architecture experience in server, storage, network, networking, and security
  • Advanced experience with cloud technology and services
  • Strong interpersonal, human resources, relationship management skills
  • Strategic thinker with demonstrated leadership skills
  • Attention to detail and organization while managing multiple tasks at hand
  • Commitment to excellence
  • Proven track record of success


About Insight

Insight’s success begins with our people making meaningful connections every day. Our culture lives in our teammates. Insight is looking for great people who will embrace our values of Hunger, Heart and Harmony. Hunger to create new opportunities for our clients. Heart to make a positive impact in people’s lives. Harmony to celebrate each other’s unique contributions to bring solutions to clients.


Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at 

  • Founded in 1988 in Tempe, Arizona
  • 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
  • $8.3 billion in revenue in 2020
  • Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
  • 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
  • Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance

Today's talent leads tomorrow's success. Learn about careers at Insight:


Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.


Posting Notes: Calgary || Alberta (CA-AB) || Canada (CA) || INT || None || CA - Calgary, AB ||

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