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Practice Manager - Data & AI

Chicago, IL, US

Requisition Number: 85197 


We are Insight.


Insight Digital Innovation is dedicated to making the impossible possible.  We combine cutting-edge technology, creative thinking and the power of scale to deliver radical business transformation. 


Our areas of expertise include Cloud enablement, Data & AI, DevOps, Digital strategy, Intelligent applications, IoT & smart edge and Transformation Services.


Microsoft 2020 US Partner of the Year

Databricks 2020 National Consulting and SI Partner of the Year

HashiCorp 2020 Partner Award: Americas Investment Partner of the Year

Intel 2020 US Innovation Partner of the Year


The Digital Innovation team at Insight is seeking a passionate Data & AI Practice Manager to join our team.


The Data and AI Practice Manager is a technical leader within Insight’s consulting services organization. The Practice Manager drives the growth of our Data & AI practice and is involved in the full consulting services lifecycle (selling through delivery).


We are looking for an experienced Practice Manager with in-depth, hands-on experience building comprehensive data solutions. Through the recruitment, support, and management of a team of data scientists, engineers, architects and thought leaders, this person will drive the delivery of technologies that optimize and streamline our data services delivery. The candidate will also work closely with client stakeholders and the Insight team to build next-generation solutions in advanced analytics, big data and BI. 


What you’ll do:

  • You will oversee the day-to-day operations of the North Central Region of our Data and AI team based in Chicago, IL, in addition to being a technical leader of large and complex service accounts. The decisions you and your team make will impact profitability, scope attainment, and/or client satisfaction.  
  • You will manage the operational activities of the data team while constantly helping to grow the market, identify new opportunities, as well as drive sales and solutions to customers. This includes but is not limited to maintaining P&Ls, utilization reports, forecasting, and other operational functions will also be a part of your day to day workload.
  • You will hold internal and client-facing status meetings, monthly updates, and quarterly meetings that reports on performance, issues, and continuous improvement. To ensure client satisfaction you will work closely with the sales team to discuss business development, review current opportunities, and execute strategy.


What you’ll need:

  • 15+ total years industry experience
  • 10+ years of experience as a Data Engineer with hands on solution development
  • 3+ years of experience as an Architect
  • 3+ years of professional hands on experience with Azure, AWS, and/or other cloud providers
  • 3+ years of experience building and managing Professional Services organizations 
  • Familiarity with many of the technologies below are a plus:
    • Data warehousing, ETL/ELT and in-memory/cube use cases and patterns
    • Microsoft data stack: Azure Data Factory, Synapse, PowerBI, etc.
    • Exposure to modern data platforms like Snowflake & Databricks
    • Big Data technologies such as Python, Spark, or any of the other tools with the modern big data ecosystem


Essential duties:

  • Provide management and oversight of Data & AI Solutions operational delivery processes through Insight resources and partner resources.
  • Participate in the approval process for statements of work, solution proposals, pricing schematics and overall client facing solutions.
  • Work closely with the Service Sales and Client Solution teams to drive Data & AI solutions within client accounts.
  • Develop and document the Data & AI strategy to be utilized by all Insight Client Solution delivery teams.
  • Contribute to and assure that Insight solution methodologies are being utilized and improved upon within each geographic region.
  • Responsible for building and maintaining positive relationships within Insight, its customers and partners.
  • Support of all Data & AI services pre-sales activities (conference calls, on-site client meetings, etc.) with the sales teams, including: identifying, qualifying, pricing and overseeing the delivery of lifecycle solutions to the various areas.
  • Responsible for communicating the Data & AI capabilities and solution strategies available to each area through the effective management of Data & AI offerings, partners and operational delivery to meet the established service levels and client objectives.
  • Maintain open lines of communication with other national practices and the field service delivery teams to build synergies and enhance service delivery capabilities in each area and nationally.
  • Accountable for monthly service revenue forecasts and budget attainment.
  • Drive recognition of Data & AI Solutions within Area branch offices.
  • Accountable for working with Area Directors to drive service sales budget goals for each geographical area (revenue and gross profit).
  • Create and implement a strong business plan, to be reviewed quarterly.
  • Assist sales executives with building strategies for their “high-profile accounts” that will build client trust.
  • Team with peers to actively pursue new business.  Follow-up with the account executives to assist them with closing deals and managing appropriate resources to create a solution.
  • Provide input and feedback to the Field Marketing team on the content of major proposals and presentations.



  • Understand the business needs of clients/prospects at a CEO/CIO level down to an individual worker and be able to create customized solutions for customers/prospects.
  • Read, analyze and interpret general business/professional journals, technical procedures or regulations. 
  • Write scopes of work, proposals, reports and/or business correspondence.
  • Effectively present information and respond to questions from top management, public groups, Boards of Directors, groups of managers, clients and other Insight teammates. 
  • Create complex pricing models to support the profitable sales of Lifecycle Solutions opportunities.
  • Read, analyze and interpret the most complex documents as well as respond effectively to the most sensitive inquiries or complaints. 
  • Write using original or innovative techniques or style and make effective and/or persuasive presentations on controversial or complex topics to top management and/or Boards of Directors of companies.


We have created a team-oriented environment with quality people, career advancement opportunities, great work/life balance and an excellent compensation and benefits package.  Our people appreciate that they represent a brand that is invested in growing local relationships while working globally and doing what is right for our co-workers and clients.  We are high on supporting each other and hiring/developing the best technical professionals in the industry. 


Diversity and inclusion is essential at Insight’s 87 offices across the globe. Our teammates each bring unique life experiences, viewpoints and backgrounds — and we believe that’s a fundamental factor in building stronger teams.


These are some of the reasons why we are often selected as a Best Places to Work award winner in the cities where we work.


Discover more at…or just APPLY!



The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.


Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at 

  • Founded in 1988 in Tempe, Arizona
  • 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
  • $8.3 billion in revenue in 2020
  • Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
  • 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
  • Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance


Today's talent leads tomorrow's success. Learn about careers at Insight:


Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.



Posting Notes: Chicago || Illinois (US-IL) || United States (US) || None || None || US - Chicago, IL ||

Nearest Major Market: Chicago

Job Segment: Database, Data Management, Developer, Consulting, Business Development, Technology, Data, Sales

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