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Cloud Solutions Architect

NL

ABOUT US

 

Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today while transforming for tomorrow.

 

 

ROLE

 

The EMEA Services Delivery function delivers professional and managed services to Insight’s clients across a broad range of technology and software offerings, delivers a scaled and consistent client experience, and employs methodologies through the following centres of excellence;

 

  • The Customer Operations team provides high quality customer support across assigned regions from multiple delivery centres.
  • The Engineering team provides automated and scripted innovative migration and implementation activities in order to achieve maximum efficiency, consistency, and performance.
  • The Licence Consulting team provides expertise in optimisation and compliance services to clients on-premises or in the Cloud whilst maintaining cost efficiencies and savings.
  • The Service Design & Delivery team, and each of its subfunctions, leads on designing client solutions in partnership with Insight’s clients before planning and executing end-to-end engagements.
  • The Digital Innovation team explores and drives first-of-type innovations around technology including Artificial Intelligence (AI), Big Data, Advanced Analytics, Internet of Things (IoT), Connected Sensors, and Robotics.
  • The Technology Solutions Group, through technology and business practice leadership, takes responsibility for the overall service strategy, and subsequent solution, and services development by a team of solution developers, product designers, and agile leaders. TSG also governs the repeatable processes, tools, and automation underpinning Insight’s service delivery.

 

Complementing each of the centres of excellence is the Service Delivery Management team, located in every country, which manages the client experience and ensures a truly client-centric approach across EMEA, and also the Services Operations & Transformation team which drives operational excellence and business improvements across all areas within the Services Delivery function.

 

The Cloud Solutions Architect resides within the Service Design & Delivery area of the EMEA Services function and, specifically, within the Consultancy team, and may also be a Player Manager.

 

The Cloud Solutions Architect is responsible for providing technical leadership in support of Insight’s initiatives in Cloud Computing and Automation, with a focus on the design of systems and services that run on Cloud Platforms.

 

The Cloud Solutions Architect is responsible for leading cultural change for Cloud adoption, developing and coordinating Cloud architecture, further developing the Cloud strategy, and coordinating the adaptation process. They are responsible for ensuring that critical applications are designed and optimised for high availability and disaster recovery. The architect develops standard service architectures including messaging, and also creates and delivers scalable and replicable solutions with a focus on market development and operational excellence.

 

In addition, the Cloud Solutions Architect is widely regarded as a ‘subject matter expert’ and ‘technology professional’ throughout their field, promoting value-added solutions through thought leadership and demonstration of deep technical knowledge.

 

 

KEY DUTIES & RESPONSIBILITIES

 

Drive scope definition, requirements analysis, functional and technical design, application build, product configuration, unit testing, and production deployment.

 

  • Ensure delivered solutions meet/perform to technical and functional/non-functional requirements.
  • Provide technical expertise and ownership in the diagnosis and resolution of an issue including the determination and provision of a workaround solution or escalation to appropriate service owners.
  • Ensure delivered solutions are realised in time frame committed; work in conjunction with project sponsors to size and manage scope and risk.
  • Provide support and technical governance, expertise related to cloud architectures, deployment, and operations.
  • Develop service architectures, messaging, and delivery of solutions focused on market and client demand and create replicable and scalable solutions.
  • Responsible for project managing the solution including development, implementation, configuration, integration, testing and optimisation of bespoke client solutions.
  • Develop sound business relationships with clients to deeply understand their requirements and integrate Insight’s solution offerings to deliver the best possible solution and utmost client satisfaction.
  • Develop and maintain strong business relationships with Insight’s key vendors and service partners.
  • Accountable for the development of documentation for use by internal and external partners to deliver technology solutions to defined standards and troubleshoot deployments or further developments.
  • Actively participate in thought leadership content creation including blog articles and contributing to publications, training materials, and attending vendor events and public presentations and workshops to distinguish Insight’s services and solutions offerings and USP’s.
  • Actively engage in the presales cycle, provide infrastructure consultancy including audits and assessments to support the Sales teams with their proposals.
  • Keep abreast of evolving technologies and trends, propose new solutions, and identify risks and blockers to delivering successful outcomes.

 

In addition, the Cloud Solutions Architect may be responsible for managing a team of no more than 5 professionals and will be required to:

 

  • Manage and motivate the team, to promote teammate satisfaction through mentoring, development, and career planning; creating a high performing team with a strong succession benchmark, enabling career progression.
  • Manage the day-to-day operation of the Cloud Solutions business, manage profitable growth, and ensure a high utilisation of the team.
  • Ensure the team hold the right competencies and knowledge to achieve and maintain vendor certifications, whilst balancing utilisation requirements.
  • Be responsible f or articulating and aligning the functional strategy in line with that of the business by providing enough tools and resources to teammates to ensure the optimum delivery of the strategy against Insight’s goals.

 

This list is not exhaustive, you will be required to undertake additional responsibilities as reasonably requested by your manager.

 

 

ESSENTIAL QUALIFICATIONS, SKILLS, KNOWLEDGE & EXPERIENCE

 

  • Demonstrates previous experience working on the end-to-end creation of IT Cloud architectural solutions, from design to testing and delivery
  • High level of verbal and written English
  • Ability to provide effective leadership, build positive team spirit and inspire, motivate, and support teammates
  • Demonstrates deep technical knowledge and experience of working in one or more of Insight’s defined go-to-market (GTM) areas
  • Ideally holds relevant Project Management qualification
  • Ideally holds relevant ‘Expert level’ accreditation for the role
  • Holds relevant TOGAF and CISSP accreditation for the role
  • Ability to work with clients, partners, and teammates at all levels, establishing credibility and building trusted status
  • Strong ability to win client confidence through clear communication, presentation skills, and demonstrating a deep understanding of needs
  • Ability to make timely, sound decisions based on a mixture of analysis, experience, and judgement using rigorous logic to solve complex problems with appropriate solutions
  • High track record in delivering and leading relevant IT technical engagements, utilising technical knowledge with maturity and credibility
  • Ability to set objectives, develop project plans, anticipate,and adjust for problems and setbacks, effectively leverage resources, and orchestrate multiple project activities

 

 

LOCATION

 

The position is based in Netherlands, main offices are located in Amsterdam and Apeldoorn. Possibility for hybrid working, remote with occasional visits to the office and client sites.

 

 

 

ADDITIONAL INFORMATION

 

This is a fulltime position and we are currently reviewing applications, the interviews will be on-going. If you feel that your experience, skills and ambitions are a match, send us your CV or click on 'Apply' now.

 

If you have any questions about the recruitment process or want to know more about the role, please contact feruz.burhan@insight.com.

 

 

APPLICATION DETAILS

 

Insight is an equal opportunity employer and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply.

 

We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful.

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