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Cable Technician/AV Support ( Part-time )

Columbus, OH, US Columbus, OH, US

Requisition Number: 75397 



The Cabling Technician position will work with the support team members on cabling/patch panel requests and some second-level voice/network troubleshooting. This includes cable management and incident-response requests for the video conferencing environments.  Responsibilities also include fulfilling the project and day-to-day needs, performing troubleshooting activities and providing some off -hours support.


** Please note this is a part-time opportunity **




  • Provide video-conferencing and Collaboration tool support via telephone/chat to personnel at US and International sites
  • Respond to production-impacting cable and video-conferencing issues, while also satisfying VoIP phone incidents
  • Assist with Webex and video-conferencing setup for meetings
  • Manage inventory and replacement of Video Conferencing equipment, conference and user phones, and all cabling within World Headquarters
  • Effectively use company adopted tools for maintaining and troubleshooting the cabling environment.  These include but are not limited to Fluke Cable Testers, punch-down tools and an analog butt set
  • Demonstrate an ability to troubleshoot physical connectivity within a data center and throughout a large enterprise
  • Implement changes when given direction and update the documentation accordingly
  • Perform basic port configurations on Cisco routers and switches, and provide front-line support on the Call Manager and voicemail servers




To perform this position successfully, an individual must be able to perform each job duty at a high level.  The requirements listed below are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 6,800 employees help clients innovate and optimize their operations to run smarter. Discover more at


  • Founded in 1988 in Tempe, Arizona
  • 7,400+ teammates in 19 countries providing Intelligent Technology Solutions for organizations across the globe
  • $7.1 billion in revenue in 2018
  • Ranked #417 on the 2018 Fortune 500, #12 on the 2018 CRN Solution Provider 500
  • 2018 Dell EMC Server Partner of the Year, 2018 Intel Retail Solution Partner of the Year, 2018 Microsoft Worldwide Artificial Intelligence Partner of the Year
  • Ranked #23 on the 2019 Fortune 50 Best Workplaces in Technology and #5 on the Phoenix Business Journal 2018 list of Best Places to Work (Extra Large Business)
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance



Today's talent leads tomorrow's success. Learn about careers at Insight:


Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.



Posting Notes: Cleveland || Ohio (US-OH) || United States (US) || None || None || US - Cleveland, OH ||

Nearest Major Market: Columbus
Nearest Secondary Market: Dublin

Job Segment: Technical Support, Technician, Developer, Telecom, Part Time, Technology

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