Services Operations Specialist

Requisition Number: 96885 

Services Operations Specialist

Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions to achieve extraordinary results. 

Insight is looking for a dynamic and driven Services Operations Specialist Project Coordinator to join our team in Columbus, OH. As a key member of our team, you will be responsible for managing the entire service delivery cycle, from order entry to asset tracking and reporting. Your role will also involve assisting with RFP production, monitoring queues, and handling shipping and receiving, as well as other essential warehouse and administrative tasks. This is an exciting opportunity for a highly motivated individual who is passionate about delivering exceptional service and driving operational excellence.

Key Responsibilities

• Excellent organizational skills, with the ability to manage all aspects of assigned vendors, back-orders, and estimated time of arrivals (ETA), as well as the handling and tracking of warranty claims.
• Strong communication and interpersonal skills, with the ability to deliver client-facing messages verbally and in writing and respond effectively to inquiries or complaints in a timely fashion.
• Ability to adapt in a fast-paced environment with a focus on attention to detail.
• Strong problem-solving and critical thinking abilities.
• Proficiency in Microsoft Office, including Teams, Word, Excel, and Outlook.
• Ability to work in a team and independently, with strong time management skills and ability to self-prioritize work responsibilities.

What you’ll need to succeed

• High school degree or GED equivalent required.
• At least 2-5 years of order entry, distribution, receiving, or administrative experience.
• Telecommunications experience is a plus.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Lewis Center || Ohio (US-OH) || United States (US) || Distribution Center || None || US - Lewis Center, OH ||