Share this Job

Credit Controller


Who are we?

Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today while transforming for tomorrow.


What is the role about?

The role will be based in Apeldoorn, Amsterdam or Enschede and be part of our Benelux Financial Administration Team. You will be reporting in to our Credit & Collections Manager. Furthermore working partially from home is possible.

The Credit & Collections team collects the payment of invoices in accordance with agreed payment terms for Insight’s products and services; ensuring receipt of payment from debtors is crucial to controlling working capital and cashflow. The Credit & Collections team ensures that client accounts are accurately maintained, and all queries are resolved efficiently through the development of sound working relationships with clients and the sales teams.

The Credit Controller is responsible for promptly collecting payments, maintaining the accounts receivable ledger, and ensuring debt collection targets are successfully met. The Credit Controller ensures that all amounts due are collected according to agreed payment terms by using the most efficient methods whilst managing clients credit risk and limiting exposure to bad debts. The Credit Controller is also responsible for identifying overdue accounts and contacting clients in relation this, endeavouring to keep overdue debt to a minimum, and managing and resolving any incoming queries.



•Ensure timely collection of all debts and payments in accordance with Insight’s credit control procedure and via appropriate communication methods.

•Maintain regular and consistent contact with debtors and collaborate closely with internal teams (Sales, Client Services, and other teammates) to ensure:−incoming invoices are cleared for payment, −outstanding payments are collected, −debtor accounts are monitored, −and all queries are effectively resolved.

•Negotiate payment schedules where necessary and encourage the early settlement of outstanding debt and escalate non-payment and insolvency cases for subsequent action subject to the appropriate authorisation.

•Review held orders and release within agreed service level agreements (SLAs), and operate specified ‘stop’ and ‘release’ activities on client accounts in line with the clients purchase order (PO) policy.

•Ensure compliance with relevant audits, regulations, and legislation by determining the impact of any changes and taking required action where necessary.

•Assist the Credit & Collections team by suggesting and implementing improvements to reporting and procedures including documenting all existing processes and procedures.


Job Requirements:

Minimum required educational background is a college degree (MBO)

Minimum required work experience is 1 to 3 years in an administrative role

Someone who is accurate

Someone who is determined in completing his or her task even when things are challenging

Fluent in Dutch and English


Interested and/or have questions?

Feel free to reach out to Aico Peek, our Corporate Recruiter, at or you can easily apply in a few clicks by clicking on the apply button.

About Insight: 

We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes.  Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there’s a reason our average employee tenure is over 6 years.   

We strive to display our three core values of Hunger, Heart and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them. 


Application Details: 

Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply. 

We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful. 


A full job description will be provided upon application.