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Desktop Support Engineer

NJ, US New York City, NY, US NY, US

Requisition Number: 83371 

By joining Insight Enterprises as a Desktop Engineer, you will enter a tech-savvy and highly collaborative world.  We provide the hardware, software and support-services for our customers' most critical IT projects.  As part of a larger project, we have an immediate need for a Desktop Engineer to provide support to 5 different locations in the NY/NJ area. 


Please note, this will be an on-site position, but the location will change between sites in NY and NJ.  The duration for the contract portion is funded for 6 months, but there is a possibility for this to extend.  Expected compensation is $32-$37/hr on our W2.  We are not able to sponsor for this role


What you will be doing:

  • Windows upgrade support
  • Request processing in ServiceNow
  • Windows troubleshooting
  • Project Coordination
  • Ad hoc requests typical of an IT Support Professional


What you need to join:

  • Must have ticketing system experience, preferably ServiceNow
  • Must have experience using Active Directory and SCCM
  • Must have experience with Windows 10 and O365, hardware upgrades, and printer troubleshooting
  • Must be able to troubleshoot software and hardware issues
  • Ability to support 5 locations in/around NY/NJ

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.


Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at 

  • Founded in 1988 in Tempe, Arizona
  • 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
  • $8.3 billion in revenue in 2020
  • Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
  • 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
  • Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance


Today's talent leads tomorrow's success. Learn about careers at Insight:


Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.



Posting Notes: New York || New York (US-NY) || United States (US) || None || None || US - New York, NY; US - Newark, NJ ||

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