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Services Administrator (CONTRACT)

Edmonton, AB, CA

Requisition Number: 89252 

As a Services Administrator, you’ll help to coordinate activities that drive the sales process and support our customers in a team environment.

What you’ll do at Insight

  • Responsible for placing purchase orders with multiple vendors.
  • Investigate and resolve receiving and invoicing discrepancies, proactively managing receipt dates, work with distribution employees to resolve issues regarding lost and damaged product.
  • Review list of workflows past their SLAs and follow up with teammates
  • Subcontractor SOWs and Statements of Work (SOWs), as needed:
  • Create simple documents, ensuring correct template is used and all required master agreements are in place
  • Proof and edit all content
  • Manage team mailbox, ensuring emails are addressed throughout the day
  • Address any issues that are submitted
  • Identifying Billing and Inventory discrepancies
  • Become an expert for information regarding specific products, programs, and initiatives of assigned vendors and product categories.
  • Verify contents of shipment compared to shipping documents while noting any discrepancies or damage. 
  • Operate computer terminal to enter receipts and printer to print labels.  Accurately mark the correct number on product, and correctly label products.

What you’ll need to join Insight

  • Minimum 2 years’ experience in a similar role
  • Experience in a high volume purchasing environment
  • Understanding in Microsoft tools
  • Ability to effectively communicate, present and articulate strategies across various audiences; sales, marketing, partners, clients, consultants, executive leaders (internal and external)

As a Services Administrator, you’ll help to coordinate activities that drive the sales process and support our customers in a team environment.

What you’ll do at Insight

  • Responsible for placing purchase orders with multiple vendors.
  • Investigate and resolve receiving and invoicing discrepancies, proactively managing receipt dates, work with distribution employees to resolve issues regarding lost and damaged product.
  • Review list of workflows past their SLAs and follow up with teammates
  • Subcontractor SOWs and Statements of Work (SOWs), as needed:
  • Create simple documents, ensuring correct template is used and all required master agreements are in place
  • Proof and edit all content
  • Manage team mailbox, ensuring emails are addressed throughout the day
  • Address any issues that are submitted
  • Identifying Billing and Inventory discrepancies
  • Become an expert for information regarding specific products, programs, and initiatives of assigned vendors and product categories.
  • Verify contents of shipment compared to shipping documents while noting any discrepancies or damage. 
  • Operate computer terminal to enter receipts and printer to print labels.  Accurately mark the correct number on product, and correctly label products.

What you’ll need to join Insight

  • Minimum 2 years’ experience in a similar role
  • Experience in a high volume purchasing environment
  • Understanding in Microsoft tools
  • Ability to effectively communicate, present and articulate strategies across various audiences; sales, marketing, partners, clients, consultants, executive leaders (internal and external)

Apply now »