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Inside Sales Rep I

El Segundo, CA, US

Requisition Number: 75158 

The Client Support Specialist provides front end and back end support to Account Managers and clients.
This position is responsible for life cycle sales support including client follow up to ensure their needs are
continually met.
Proactive involvement with company departments to resolve order or invoice discrepancies
Uses daily status reports to monitor and inform customers as to the status of orders and changes in
delivery dates
Provides information concerning vendor and product information; assists customer in comparing
product features
Evaluates and decides price quotes based on sales margin criteria
Assists Account Managers in preparing bids, by understanding manufacturer programs such as
special bids, education and government pricing and specials builds.
Sets up and maintains pricing profiles in internal databases and programs;
Visits customer accounts with Account Manager as needed
Participates in manufacturer or distributor expositions and new product shows
Ensures customer satisfaction standards are achieved and maintained
Enters order, searches for product availability, and processes orders using the internal systems
Updates/alters orders
Monitors customer payments and credits using internal purchasing, accounts payable, and accounts
receivable functions
Determines and documents decisions concerning customer credit and re-bill situations
Generates profit margins through cross sell and up sell activity
· Maintain confidentiality of trade secrets, proprietary information, etc.
· Other duties as assigned

Attention to detail
- Good written and verbal communication skills
- Computer experience a must
- MS Office experience a plus
- Order entry, including returns
- Open order report management
- Ability to interact with other operational departments
- Customer service experience a plus
- Basic product research and quoting
- Complex product research, sourcing and quoting
- Comprehension of ordering workflow
- Direct client interaction and support
- Maintain special pricing agreements
- Negotiate special pricing and bids
- Manage customer profiles in our internal systems

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 6,800 employees help clients innovate and optimize their operations to run smarter. Discover more at insight.com.

 

  • Founded in 1988 in Tempe, Arizona
  • 7,400+ teammates in 19 countries providing Intelligent Technology Solutions for organizations across the globe
  • $7.1 billion in revenue in 2018
  • Ranked #417 on the 2018 Fortune 500, #12 on the 2018 CRN Solution Provider 500
  • 2018 Dell EMC Server Partner of the Year, 2018 Intel Retail Solution Partner of the Year, 2018 Microsoft Worldwide Artificial Intelligence Partner of the Year
  • Ranked #23 on the 2019 Fortune 50 Best Workplaces in Technology and #5 on the Phoenix Business Journal 2018 list of Best Places to Work (Extra Large Business)
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance

 

 

Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com.

 

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

 

 

Posting Notes: El Segundo || California (US-CA) || United States (US) || None || None || US - El Segundo, CA ||


Nearest Major Market: Los Angeles

Job Segment: Accounts Payable, Developer, Sales Rep, Accounts Receivable, Sales, Finance, Technology

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