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Engineer

NL

Introduction:

Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today while transforming for tomorrow.

 

The EMEA Services Delivery function is responsible for delivering professional and managed services to our clients across a full range of technology and software offerings, delivering a scaled, consistent client experience and methodology through four centres of excellence (COE).

 

The Engineer is responsible for providing expert consultancy and delivery capability to clients, taking ownership for the ongoing maintenance, reliability, and performance of the client’s infrastructure. 

 

As an Engineer you will:

  • Support projects through to completion, maintaining industry-leading experience for managed services environments, and pursue new and innovative strategies to resolve client challenges.
  • Develop strong business relationships with clients, to understand their requirements, scope projects and integrate Insight’s services with existing systems to reliably deliver the best in class solutions.
  • Responsible for supporting the end‐to‐end offering, supporting the circulation of services through the ‘plan, build, manage’ stages of delivery, and ensuring successful transition to the Customer Operations team.
  • Assist with the management of project deliverables, including development, implementation, configuration, integration, testing and optimisation of client solutions.
  • Provide proactive technical support to clients, taking ownership for the resolution of technical issues.
  •  Accountable for the development of knowledge-based articles, work instructions, and supporting documentation that is used both internally and externally to deliver solutions against the required industry standards.
  • Act as industry expert within the your technology area.

 

As a Candidate you ideally have:

  • Experience with cloud platforms like Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP).
  • Practical experience in Azure , O365 deployments and migrations.
  • Experience in Microsoft technologies, such as Windows Server, Exchange, Active Directory
  • Practical experience with a variety of forms of scripting, such as PowerShell & Pyhton
  • Good understanding of a variety of deployment models, including cloud, virtualisation, and physical.
  • Strong troubleshooting skills, ability to verify, detect, and remediate defects.
  • Strong reporting capability, and experience generating reports for a variety of audiences.
  • Working knowledge of ServiceNow ITSM platform and the associated modules would be strongly beneficial.

 

Interested? 

Would you like to know more about the position and/or our company? Feel free to call our Recruiter Aico Peek at +31 6 2010 5940 or email him at aico.peek@insight.com.

About Insight: 

We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes.  Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there’s a reason our average employee tenure is over 6 years.   

We strive to display our three core values of Hunger, Heart and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them. 

 

Application Details: 

Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply. 

We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful. 

 

A full job description will be provided upon application.