Field Architect

Requisition Number: 88503 

Position Overview

As a Field Architect (FA) for Insight, you will combine a diverse technical and industry background coupled with a deep understanding of how technology impacts a business environment. The FA is able to translate a business need into a technical solution and articulate the value of that solution back to business decision-makers supporting complex solution sales opportunities. The FA takes a primary technical role in opportunity identification and qualification on behalf of one or more Solution Client Executives (SCEs). The FA is focused on opportunities that may span multiple solution areas and services offerings. A FA will leverage one or more Solutions Architects and Services subject matter experts to manage a technical sales campaign depending on the specific technical and services requirements of that opportunity.

The FA takes a consultative approach to selling, focusing on understanding customer business requirements, and translating those into working technical solutions that comprise of product (hardware, software, subscription) sales and desired services engagements. The FA is expected to interact heavily with IT and business decision-makers within their customers not only to expand the scope of existing opportunities, but also to continue identifying new opportunities on an ongoing basis.

 Insight is looking for talented individuals who are passionate about emerging technologies and excited about the opportunity to work for industry-leading organizations. The FA is expected to have strong working knowledge of most data center technologies including Storage, Compute, Virtualization, Backup and Networking. Additionally, it is expected that the SFA be conversant with most cloud providers with deeper expertise in one of them. Functional understanding of how Data Protection works from a Disaster Recovery and/or Business Continuity is also a plus. Lastly, strong functional understanding of Automation & Orchestration technologies (IAC, Config Management, etc.) is very much desired.

 What you’ll do at Insight:

• Owns overall technical relationship with assigned opportunities.
• Owns development of proposals that address complex opportunities with input from othe Insight architects and Subject Matter Experts (SMEs).
• Identifies customer business and technical requirements for all opportunities.
• Participates in all internal sales meetings as technical representative.
• Participates in the development Statements of Work (SOW) for all services activity, with input from Solutions Architects and Solutions Engineers as well as the Regional Engineering Director or Manager.
• Owns the technical aspect and is a participant in increasing share of wallet in target and strategic accounts.
• Owns the development of high-level designs for solutions presented with input from SMEs.
• Participates in validating the strategy of responding to RFPs. For valid RFP/RFI opportunities, coordinate the response to these cycles.
• Obtain and maintain required vendor certifications as required to support Insight certification requirements or goals.
• Reports to management on a weekly basis an accounting of time engaged in pre-sales activities, billable activities, and professional development and company initiatives.
• Actively tracks opportunities being worked on, providing regional leadership a weekly report on the revenue, gross profit and services associated with the efforts of the Architect 

What you’ll need to join Insight:

Cloud and Devops experience. Devops can be replaced with someone with development experience or anyone who has automation and infrastructure as code experience. Ideally the candidate would have experience deploying, maintaining and managing application lifecycle using cloud native and automation tools.

• Cloud 
  • Platforms. Most important to least – 1. Azure 2.  AWS 3. Google
  • Cloud Concepts –
    • Kubernetes and cloud native microservices architectures - AKS, EKS, GKS
  • Serverless frameworks and architectures
• DevOps  
  • Continuous Delivery and Deployment – CI/CD
  • Popular Tools – Git, Jenkins, Puppet, Chef, Ansible, Terraform, Docker, Visual Studio
  • Popular Languages – Python, PHP, .net, YAML
  • Any scripting and/or development experience
  • Infrastructure Automation Experience – Those with devops experience should be automating both app and infrastructure deployment.

• Business Skills
  • Ability to dissect complex business and technical challenges and develop Insight proposals that address our client need from an architecture, operations and services perspective
  • Ability to clearly define and articulate impact of business or IT projects on an existing Datacenter/cloud environment. This includes the development of financial models.
  • Strong presentation skills, both formal (PowerPoint) and informal (whiteboard, etc.).
  • Strong written and verbal communication skills.
  • Demonstrate a strong understanding of Insight’s services portfolio and how to leverage those services in addressing our customer’s business challenges.
  • Establish relationships with mid to senior-level customer management (Director, VP)
  • Lead internal matrix teams to solve complex customer problems
  • A strong understanding of room presence, exhibit well spoken and written communication, maintain technical ownership, engage in customer enablement, and peer leadership.
  • Lead discussions on industry trends, including vertical-focused trends
  • Represent Insight at industry events, including speaking engagements in areas related to Insight portfolio of offerings
  • Actively participate in industry forums or associations 
  • Demonstrated ability to grow revenue and margin (both product and service) in accounts over time
  • Demonstrated ability to establish and grow relationships with technical decision makers within accounts over time
  • Demonstrated ability to recognize opportunities to introduce additional lines of business and services to customer environments
• Technical Skills
  • Minimum eight (6) years of experience in technical architecture roles or similar function
  • Minimum four (3) years of experience in technical pre-sales roles or similar function
  • Industry or vendor certifications in four or more Insight practice areas
  • Broad technical knowledge with a heavy emphasis on data center technologies (Compute, Storage, Data Protection, and Advanced Networking, etc)
  • Deep knowledge and interest in major public cloud offerings (Microsoft Azure, AWS, OpenStack, DevOps) and related Infrastructure, Platform and Software as a Service capabilities.
  • Broad experience in cloud and data center operations, infrastructure design, migration, and project management.
  • Produce high-level designs over multiple practice areas that include all necessary solution components
  • Effectively work with Solutions Architects and subject matter experts to define solution details & produce Bill of Materials required for full solution

Physical Demands

The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand, sit, talk, walk, hear, and operate a computer, telephone and keyboard; reach, stoop and kneel.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light lifting required, occasionally.
• Ability to uphold the stress of traveling.
• Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.

Work Environment

The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
• Ability to work in a confined area.
• Ability to sit at a computer terminal for an extended period of time.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com 

• Founded in 1988 in Tempe, Arizona
• 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
• $8.3 billion in revenue in 2020
• Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
• 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
• Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
• Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance

Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Remote || North Carolina (US-NC) || United States (US) || None || None || Remote ||

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