Cloud Engineer III

Requisition Number: 97106 

Job Description:

•Lead onboarding engagements for all our customers to Azure & AWS Cloud Platform.

•Work cross-functionally with Customer Success, Professional Services, Engineering, and Product teams to deliver customer on-boarding and provide inputs into onboarding process improvement.

•Provide technical guidance to customers during the on-boarding process, including core services related to system architecture & connectivity of their environments.

•Report on status updates & KPIs for all engagements and provide input to improve the process and enhance our customer’s onboarding experience.

•You will work closely with our customer-facing, data migration, support & engineering organizations to ensure successful customer onboarding.

•You will work cross-functionally with Sales support, Engineering, global support teams to ensure a unified customer onboarding experience.

Technical Knowledge

• Create the Instance as per requirement by using Manual or Automated method.

• Modify the resources of instances like CPU, RAM or Disk as per user requirement.

• Schedule backup of Instances or its volumes as per organization backup policy.

• Configure RDS and another services backup.

• Troubleshoot the OS related issues.

• Access management

• Manage the Patches on all Servers for Operating Systems as per Organization patch management Policy.

• Optimize the compute related billing by tracking its usage.

• Create the VPC inside Cloud Network as per Network Design.

• Maintain the Security group/List, Firewall rules of the subnets.

• Maintain the Routing tables.

• Create the Load Balancers.

• Monitor and create the virtual network gateways.

• Troubleshoot the Network related issues.

Requirements and skills

· Strong understanding of troubleshooting methodologies and root cause analysis.

· Strong hands-on in Azure, AWS IAAS, PAAS

· In-depth knowledge of Windows and LINUX operating systems

· Proven work experience as a Cloud Engineer or similar role

· Azure, AWS, and GCP certifications preferred.

· Troubleshooting and analytical skills

· Strong communication and collaboration skills

· Relevant training and/or certifications as a Cloud Engineer

• Support and maintain AWS workloads according to the AWS Well-Architected Framework.

• Perform operations by using the AWS Management Console and the AWS CLI.

• Represents Infrastructure and enforce Cloud Services standards with global services and/or partners.

· Strong understanding of Operating systems (RH Linux and Windows) and troubleshooting methodologies

· Ability to be part of an On-Call Rotation and perform weekend activities as needed.

· ITIL Practice

· Experience building and maintaining cloud-native applications.

· Experience in troubleshooting distributed systems.

· The ability to be a team player.

· The ability and skill to train other people in procedural and technical topics.

· Strong communication and collaboration skills

Required Experience:

· 5 – 9 years of experience

Desired Qualification/Certification:

· A professional certification in AWS in any one of the following:

o Certified SysOps Administrator

o Solution Architect

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India