Mgr Programs - ( senior technical program manager )

Requisition Number: 103010 

Technical Program Manager

Location: This is a hybrid opportunity in Delhi NCR, Bangalore, Hyderabad, Gurugram area.

Insight at a Glance

• 14,000+ engaged teammates globally with operations in 25 countries across the globe.
• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20 on Fortune’s World's Best Workplaces™ list
• #14 on Forbes World's Best Employers in IT – 2023
• #23 on Forbes Best Employers for Women in IT- 2023
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

As a Technical Program Manager, you will lead various customer programs across Azure. We will count on you to provide services with availability and scale targets. Along the way, you will get to:

• Strategic Leadership:
  • Drive end-to-end program ownership, from planning and strategy to execution and delivery, for complex Azure services.
  • Develop and maintain a strategic roadmap for Azure and associated services, ensuring alignment with Microsoft best practices and customer’s business objectives.
  • Inform and strategize with the client on new features, enhancements, and digital transformation opportunities.
  • Suggest and drive initiatives to digitally transform existing business processes, leveraging Azure and AI use cases for measurable business benefits.
• Operational Excellence:
  • Oversee operational support activities, including monitoring, alerting, issue remediation, and cost management across infrastructure, networking, security, OS, database, and M365 environments.
  • Ensure compliance with service level agreements (SLAs) and key performance indicators (KPIs), providing action plans when targets are not met.
  • Coordinate with dedicated consultants and architects to deliver high-quality, timely support and continuous service improvement.
• Technical leadership:
  • Shape product strategy, influence architecture decisions, and provide technical expertise to overcome challenges and manage risks.
  • Prepare and deliver high quality executive reviews around complex technical and business context and derive actionable insights.
  • Lead a dedicated technical team, including Azure, DBA, Windows, and M365 architects, ensuring all resources are focused exclusively on the client account.
  • Manage backlog, prioritize tasks, and ensure the team meets project timelines and deliverables.
  • Oversee continuous improvement initiatives and foster a culture of innovation and accountability.
• Stakeholder communication:
  • Engage directly with customers and stakeholders to identify scenarios, validate priorities, and ensure solutions meet real world needs.
  • Serve as the primary point of contact for strategic discussions, backlog management, and roadmap alignment.
  • Communicate program status, risks, and decisions to stakeholders at all levels, from engineering teams to executive leadership.
  • Work closely with client stakeholders to understand business needs and translate them into actionable technical solutions.
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

• Bachelor's Degree AND 5+ years’ experience in engineering and technical program management  

• 4+ years of experience managing cross-functional and/or cross-team projects 

• 8+ years of experience with Azure (Compute, App Services, Functions, Containers, Databases, AI/ML, Analytics, Developer Tools, Migration, Platform Services) 

• Strong analytical, problem-solving, and strategic thinking skills.  

• Excellent leadership and cross-functional collaboration skills.  

• Ability to communicate complex technical concepts to both technical and non-technical audiences.  

• Experience in managing technical roadmaps, project delivery, and identifying dependencies and risks.  

• Proficiency in program management methodologies and tools like Agile/Scrum and tools such as Azure DevOps 

What you can expect

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
• Medical Insurance
• Health Benefits
• Professional Development: Learning Platform and Certificate Reimbursement
• Shift Allowance

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Today's talent leads tomorrow's success. Learn more about Insight: 
https://www.linkedin.com/company/insight/

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India