SLS Consultant Sr

Requisition Number: 104443 

Senior SLS Consultant (ELP)

Location: This is a hybrid opportunity in Delhi NCR, Bangalore, Hyderabad, Gurugram area.

Insight at a Glance

• 14,000+ engaged teammates globally with operations in 25 countries across the globe.
• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20 on Fortune’s World's Best Workplaces™ list
• #14 on Forbes World's Best Employers in IT – 2023
• #23 on Forbes Best Employers for Women in IT- 2023
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

As a Senior ITAM Practitioner/Senior SLS Consultant, you will be providing expert consultancy that aligns ITAM strategies with business objectives and delivers measurable value. We will count on you to provide comprehensive audit support throughout external vendor audit processes and managing associated risks. Along the way, you will get to:

• Manage and maintain service compliance of IT and service assets in line with business and regulatory requirements, identifies and assesses associated risks and communicates them, and ensures asset controllers, infrastructure teams, and the business coordinate to optimize value, maintain control, and uphold legal compliance. 
• Own client requirements (solutions and analysis, issue resolution), manages consultancy scope and delivery to meet objectives, identifies and recommends options, facilitates stakeholder collaboration to address needs and implement solutions, and enhances client capabilities by ensuring proposed solutions are understood and effectively exploited. 
• Oversee contractual fulfilment, uses KPIs to monitor and challenge performance, develop strategies for underperformance and compliance failures, evaluate and advise on changes, negotiate variations and secures authorization, engage stakeholders and experts for review and benchmarking, and implement change management protocols to drive continual improvement. 
• Provide and oversee specialist ITAM advice that inform operational leadership and translate strategy into operations, consolidate expertise from internal and third-party sources to deliver coherent, sound guidance aligned to organizational objectives, and support and promote the development and sharing of specialist knowledge across the organization. 
• Lead cost management strategies, policies, and procedures; provides authoritative guidance on cost optimization; oversee complex cost models and reporting; presents insights to senior stakeholders to enable data-driven decisions; and promote a culture of cost consciousness and continuous improvement. 
• Plan, organize, and conduct audits across complex domains and the supply chain; confirm scope and objectives aligned to audit programmes and policies; determine investigation methods; present findings on control effectiveness and efficiency; provide audit advice; and collaborate with related specialists to develop and integrate findings. 
• Define, document, and execute small projects or sub-projects; apply project management methods; prepare governance-aligned plans; identify and manage risks; track schedule, costs, quality, and resources; engage stakeholders; and take corrective action when tolerances are exceeded. 
• Provide operational direction, support, and guidance to colleagues; allocate routine tasks and project work aligned to team objectives and individual capabilities; monitor quality and performance to recommend learning or escalate concerns; coach targeted skills and capabilities; and facilitate effective working relationships within the team.
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

• Education:  
  • Bachelor’s / master’s degree in in IT, Business, Finance, or related field and can demonstrate equivalent work experience. 

• Qualification:  
  • Knowledge of IT asset management strategy, governance, and optimization across hardware, software, SaaS, and cloud assets; proficiency with multiple ITAM/SAM tools and ability to evaluate tooling solutions; deep knowledge of licensing models, contract structures, and commercial terms for multiple tier 1 vendors (Microsoft, Oracle, IBM, SAP) and tier 2 vendors; understanding of ITAM frameworks and standards (ISO 19770, ITIL); strong knowledge of FinOps frameworks and cost optimization strategies; demonstrated business analysis and consultancy methodologies; excellent stakeholder engagement, presentation, and influencing skills. 

• Relevant Certifications:  
  • ITAM tool certifications (e.g., Flexera, ServiceNow, USU); IAITAM certifications (CSAM or CITAM) or ITAMOrg certifications (ITAMF, SAMS, HAMS); ITIL Foundation; FinOps Practitioner; vendor-specific licensing or cloud certifications. 

• Technical skills: 
  • Proficiency with multiple ITAM/SAM tools and ability to evaluate, compare, and recommend tooling solutions. 
  • Advanced data analysis and business intelligence capabilities (Power BI, advanced Excel or similar) for creating executive insights and financial models. 
  • Understanding of ITAM tool architecture, integrations, API connections, and data flows 
  • Knowledge of FinOps and cloud cost management tools (AWS Cost Explorer, Azure Cost Management, cloud optimization platforms) 
  • Familiarity with SaaS management platforms (Zylo, Productiv, Torii, or similar) 
  • Advanced presentation and data visualization skills for executive reporting 
  • Understanding of ITSM platforms (ServiceNow) and CMDB concepts 
  • Generative AI literacy and practical application, with capability in prompt optimisation, AI-enabled workflow/agent concepts, adoption analytics, and Responsible AI practices

What you can expect

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
• Medical Insurance
• Health Benefits
• Professional Development: Learning Platform and Certificate Reimbursement
• Shift Allowance

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Today's talent leads tomorrow's success. Learn more about Insight: 
https://www.linkedin.com/company/insight/

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India