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Software Licensing Consultant Sr

Gurugram Gurgaon HR, IN

Requisition Number: 103309 

Title: SLS Senior Consultant (GDN) 

Ms licensing Procurement + Contract Negotiation 

The Opportunity:
We are seeking an experienced Senior License Desk Consultant to head up parts of the delivery for a strategic Microsoft License Desk project for a large global client with key Stakeholders in the US and in the Netherlands. The ideal candidate will bring deep hands-on expertise with managing complexities of a Global Microsoft Agreement with proven experience managing Microsoft vendor licensing. This is a client-facing role requiring excellent communication skills and the ability to work both independently and with the Insight delivery team located in EMEA and India to support client enterprise stakeholders.
Key Responsibilities:
  • · Serve as the primary point of contact and trusted advisor for key stakeholders within a large, multinational client organization.
  • · Co-Lead and oversee the successful delivery and evolution of the managed service for the assigned client account.
  • · Manage day-to-day services operations, ensuring service level agreements (SLAs) are met and operational excellence is maintained.
  • · Oversee and guide the License Desk operations supporting the client.
  • · Ensure effective and proactive communication with client stakeholders at various levels, providing regular updates, reports, and strategic insights.
  • · Ensure high-quality data management and effective utilization of capabilities within client owned tooling and data repositories.
  • · Collaborate with internal team members to escalate, troubleshoot, and continuously improve delivery outcomes
  • · Communicate directly with client stakeholders in clear, fluent English,
  • · Collaborate with internal team members to escalate, troubleshoot, and continuously improve delivery outcomes
Required Skills and Experience:
  • · 5+ years in License Desk or SAM roles, including delivery of managed services to complex multinational clients, with a focus on Service Desk activities.
  • · Extensive hands-on experience with Microsoft licensing and related agreement management activities
  • · Excellent written and spoken English skills are mandatory for this role
  • · Experience working within a global service delivery model, collaborating with geographically dispersed and multidisciplinary teams.
  • · Solid understanding of SAM best practices and software lifecycle.
Desired Skills (Bonus Points):
  • · Relevant certifications (e.g., ITAM certifications, specific Microsoft certifications).

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

 

Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India


Job Segment: Service Desk, Procurement, Developer, Consultant, Consulting, Customer Service, Operations, Technology, Contract

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