M&S Engineer

Requisition Number: 93023 

Develop strong business relationships with clients, to understand their requirements, scope projects and integrate Insight’s services with existing systems to reliably deliver the best-in-class solutions.

PURPOSE OF ROLE

KEY DUTIES AND RESPONSIBILITIES

• Responsible for supporting the end‐to‐end offering, supporting the circulation of services through the ‘plan, build, manage’ stages of delivery, and ensuring successful transition to the Customer Operations team.
• To assist with the management of project deliverables, including development, implementation, configuration, integration, testing and optimisation of client solutions.
• Provide proactive technical support to clients, taking ownership for the resolution of technical issues.
• Act as a point of escalation, utilizing the support of other teammates, the wider Insight business, vendors, and partners where appropriate to ensure the swift and accurate resolution of technical issues.
• Accountable for the development of knowledge-based articles, work instructions, and supporting documentation that is used both internally and externally to deliver solutions against the required industry standards.
• Actively pursue net-new opportunities and engage the relevant accounts teams in pre‐sales discussions to assist with the on-going sale of solutions.
• Ensure recommendations are well informed and aid clients in the immediate instance.
• Act as industry expert within the assigned technology area.
• To achieve and maintain industry-recognized certifications, as required by the business.

Required Skills

Azure IaaS (Compute, network, storage, monitoring)

Azure Identity

• Windows Servers
• Azure Security and governance
• Microsoft AD services, AD, GPO, DNS, Domains, ADFS
• Microsoft 365 (Teams, Exchange, SharePoint, OneDrive)
• PowerShell
• Azure CLI
• AVD
• Intune/SCCM
• Security, Compliance and Identity
• Patching
• Backup
• Monitoring
• SQL
• Azure Data (Databricks, Synapse, data factory)
• AWS
• Linux

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India