Senior AI Engineer SADA

Requisition Number: 104444 

Senior AI Engineer

Location: The role will be a hybrid position located in India..

Insight at a Glance

• 14,000+ engaged teammates globally
• #20 on Fortune’s World's Best Workplaces™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the role

We're seeking a highly skilled and visionary Senior AI Engineer to pioneer and lead our AI initiatives, establishing a robust AI foundation across our organization. As the go-to expert, you'll be critical in architecting and implementing advanced AI-driven solutions, leveraging platforms like CCAIP, Vertex AI, and Generative AI to influence product roadmaps and drive innovation. This role focuses significantly on designing, implementing, and deploying sophisticated AI-powered solutions for Contact Centers (CCAI) for our clients, alongside building robust data solutions. You'll also provide essential technical leadership and mentorship to ensure the successful delivery

of projects.

As a Senior AI Engineer you will:

• Solution Design & Architecture: Lead the technical design and architecture of complex AI/ML solutions, including intricate conversational AI flows. This involves deeply leveraging the Google Cloud Platform (GCP) to architect solutions within Dialogflow CX, integrating with other GCP services, and designing robust data solutions using BigQuery and other relevant tools. Provide deep technical guidance specific to the CCAI ecosystem and ensure architectural alignment with Google Cloud best practices.
• Hands-on Development & Deployment: Drive hands-on development and deployment of complex AI components, including advanced Conversational AI components on Google CCAI. Expertly utilize Dialogflow CX, Vertex AI (including generative AI capabilities), and GCP compute services for custom integrations.
• Generative AI & LLMs: Implement and integrate generative AI models and Large

Language Models (LLMs), including custom development and deployment, for

enhanced conversational experiences and broader AI applications. Explore multimodal use cases involving audio, video, or images.

What we’re looking for

• 5+ years of experience in IT, with proven experience contributing to the design,

building, and deployment of enterprise-grade AI/ML solutions, including a significant focus on contact center and conversational AI solutions.

• Strong understanding of AI/ML principles, natural language processing (NLP), machine learning algorithms, and deep learning architectures.
• Expert-level hands-on experience with Google Cloud Platform (GCP)

What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: 

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India