Services Technician

Requisition Number: 104187 

Services Technician

Location: The role will be a hybrid position located in India.

Insight at a Glance

• 14,000+ engaged teammates globally
• #20 on Fortune’s World's Best Workplaces™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

Works with personnel to solve technical issues and communicate and enforce IT standards.  Support personnel and management in defining information technology needs and appropriate software/hardware solutions for users.  Works with Enterprise IT teams to support and maintain IT processes and infrastructure.

As a Services Technician you will:

• Support and maintain applications and infrastructure systems including desktops, servers, printers, and phone systems. 
• Ensure data/system security complies with Toro corporate policies to protect the Toro information technologies from unauthorized access, use, or interruption.  Ensure information technology security provides the necessary safeguards for good business practice and meets all corporate and government regulatory requirements. 
• Define end-user needs, and work with others to architect/design, implement, test, document, and maintain end-user system(s).  Develop clear and concise documentation for instruction manuals. 

What we’re looking for

• Bachelor’s degree in computer programming or related field or equivalent work experience.   
• Minimum four years of experience with either programming/systems analysis, systems software applications, PC repair, or providing support to users required.   
• Experience in Microsoft desktop OS (Windows 8,9,10, etc.), Microsoft O365, data communications, operations and personal computers required. 
• Ability to solve technical issues and escalate when appropriate. 
• Experience with PowerShell and other scripting languages desired. 
• Must be able to maintain PC’s, printers, peripherals, and infrastructure.

What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: 

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India