Software Licensing Consultant Sr

Requisition Number: 101695 

Software Licensing Consultant Sr

Location: The role will be a hybrid position located in Gurugram, India.   

Insight at a Glance

• 14,000+ engaged teammates globally
• #20 on Fortune’s World's Best Workplaces™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

We are seeking an experienced Senior License Desk Consultant to head up parts of the delivery for a strategic Microsoft License Desk project for a large global client with key Stakeholders in the US and in the Netherlands. The ideal candidate will bring deep hands-on expertise with managing complexities of a Global Microsoft Agreement with proven experience managing Microsoft vendor licensing. This is a client-facing role requiring excellent communication skills and the ability to work both independently and with the Insight delivery team located in EMEA and India to support client enterprise stakeholders.

As a Software Licensing Consultant Sr you will:

• Serve as the primary point of contact and trusted advisor for key stakeholders within a large, multinational client organization.
• Co-Lead and oversee the successful delivery and evolution of the managed service for the assigned client account.
• Manage day-to-day services operations, ensuring service level agreements (SLAs) are met and operational excellence is maintained.
• Oversee and guide the License Desk operations supporting the client.
• Ensure effective and proactive communication with client stakeholders at various levels, providing regular updates, reports, and strategic insights.
• Ensure high-quality data management and effective utilization of capabilities within client owned tooling and data repositories.
• Collaborate with internal team members to escalate, troubleshoot, and continuously improve delivery outcomes
• Communicate directly with client stakeholders in clear, fluent English,
• Collaborate with internal team members to escalate, troubleshoot, and continuously improve delivery outcomes
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career

What we’re looking for

• 5+ years in License Desk or SAM roles, including delivery of managed services to complex multinational clients, with a focus on Service Desk activities.
• Extensive hands-on experience with Microsoft licensing and related agreement management activities
• Excellent written and spoken English skills are mandatory for this role
• Experience working within a global service delivery model, collaborating with geographically dispersed and multidisciplinary teams.
• Solid understanding of SAM best practices and software lifecycle.

What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: 

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India