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Mgr Operations, Transportation

Hanover Park, IL, US

Requisition Number: 83399 


Provides immediate leadership assigning tasks, checking work at frequent intervals, and maintaining schedules for the operations and administration of technical service delivery. Overall supervision includes proper planning, forecasting, training and operational efficiency with regards to employee utilization, logistical processes and employee administrative functions. 



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


  • Plan, supervise and coordinate personnel and processes within the operation
  • Manages the day-to-day operations of the team, including but not limited to, track and trace of shipments, shipment/project quoting, escalation of loss/missing shipments, carrier loss/damage claims, carrier invoice audit and payment and response to general shipment status requests
  • Responsible for driving operational responsibilities by constantly evaluating processes, procedures and systems
  • Maintains open lines of communication with other departments to ensure confidence and enhance the relationships within Insight
  • Represents Insight in a professional and business-like manner and communicates effectively with Insight associates their partners and customers
  • Monitors the team’s activities to ensure the highest level of customer satisfaction and provides support for both internal and external customers
  • Consistently demonstrate and model key organizational behaviors of customer service, teamwork, collaboration and excellence
  • Issuing of daily, monthly and quarterly reports
  • Other duties as assigned




  • Bachelor's degree from four-year college or university; minimum of 5 years transportation and logistics experience; or equivalent combination of education and experience
  • Previous experience in leading teammates to ensure completion of responsibilities




  • A rounded understanding of domestic logistics
  • Ability to lead a team of personnel by providing leadership, assistance and advice
  • Knowledge of SAP for the day-to-day management of resource management, time reporting and expense reporting
  • Exceptional verbal and interpersonal skills required
  • Possession of strong analytical skills
  • Ability to multitask and balance multiple priorities
  • Excellent time management skills
  • Demonstrated leadership ability and teamwork

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.


Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at 

  • Founded in 1988 in Tempe, Arizona
  • 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
  • $8.3 billion in revenue in 2020
  • Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
  • 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
  • Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance


Today's talent leads tomorrow's success. Learn about careers at Insight:


Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.



Posting Notes: Hanover Park || Illinois (US-IL) || United States (US) || None || None || US - Hanover Park, IL ||

Nearest Major Market: Chicago

Job Segment: Operations Manager, Transportation, Manager, Developer, Operations, Engineering, Management, Technology

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