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Operation Specialist

Hanover Park, IL, US

Requisition Number: 88049 

As an Operations Specialist at Insight, you’ll act as a subject matter expert for Insight’s Client Warehousing Programs and will provide program guidance / support to Sales and other Insight departments. You’ll be responsible for evaluating, processing, and documenting Warehouse Program use requests and will work closely with Sales teammates and leadership in order to meet SLA’s, manage inventory consumption, and meet department metrics.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


  • Proactively acknowledge and complete daily inquiries and work requests.
  • Works inter-departmentally to support and successfully fulfill program requests.
  • Review warehouse program requests to ensure guidelines and requirements are met and makes recommendations to management regarding acceptance.
  • Build and maintain relationships.
  • Provide feedback on processes, efficiency and quality.
  • Responsible for accurate documentation.
  • What you’ll need to join Insight:
  • High school diploma and relevant work experience within the IT or Software industry; college degree preferred.



  • Demonstrated ability to multi-task and meet stringent daily/hourly deadlines.
  • Organizational skills and attention to detail
  • Self-starter who can work independently and must be an effective multi-tasker with strong organization and time management skills. 
  • Good communication skills and the ability to work collaboratively across departments is essential. The ability to identify and use resources to achieve deliverables is needed. 
  • The ability to read and understand documents and technical information is critical. Must be decisive and be able to support a balanced position between client needs and organizational needs.
  • Must be proficient in Microsoft Office and have a strong Excel skillset. 







Two-year degree preferred, but not required or 3 years Procurement and Customer Service experience or equivalent combination of education and experience. 



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop kneel to install computer equipment
  • Specific vision abilities required by this job include close vision requirements due to computer work.



The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Moderate noise (i.e. business office with computers and printers, light traffic)
  • Ability to work in a confined area
  • Ability to sit at a computer terminal for an extended period


The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.


Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at 

  • Founded in 1988 in Tempe, Arizona
  • 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
  • $8.3 billion in revenue in 2020
  • Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
  • 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
  • Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance


Today's talent leads tomorrow's success. Learn about careers at Insight:


Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.



Posting Notes: Hanover Park || Illinois (US-IL) || United States (US) || OPS || None || US - Hanover Park, IL ||

Nearest Major Market: Chicago

Job Segment: Supply Chain, Procurement, Cloud, Developer, Supply, Operations, Technology

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