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Operations Manager

Hanover Park, IL, US

Requisition Number: 84448 

Management of employees to ensure operational expectations are met for Insight’s internal and external customers.  Overall supervision includes proper planning, forecasting, training and operational efficiency with regards to employee utilization, logistical processes and employee administrative functions.  Responsible for building and maintaining positive relationships within Insight and its partners and clients. Teammate will follow all Insight policies and procedures. Each person is accountable for meeting or exceeding individual and / or departmental metrics.

 

 

WORK PERFORMED

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  • Plan, manage and coordinate personnel and processes within the operations area
  • Responsible for metric and SLA adherence reporting to all levels of the organization 
  • Reports all business activities to accurately measure business trends to management for sounds business decisions
  • Responsible for driving operational efficiencies by constantly evaluating processes, procedures and systems.
  • Maintains open lines of communication with other departments to insure confidence and enhance the relationships within Insight
  • Represents Insight in a professional and business-like manner and communicates effectively with Insight associates and their customers
  • Issuing of daily, monthly and quarterly reports
  • Some travel required
  • Other duties as assigned

 

MINIMUM REQUIREMENTS

Education and/or Experience:

Bachelor's degree from four-year college or university; minimum of 3 years related operations experience and/or training; or equivalent combination of education and experience.  Previous experience in supervising teammates to ensure completion of responsibilities.

 

KNOWLEDGE, SKILLS, AND ABILITIES

  • Ability to lead a team of personnel  by providing leadership, assistance and advice
  • Knowledge of SAP for the day-to-day management of resource management, time reporting and expense reporting
  • Exceptional verbal and interpersonal skills required
  • Possession of strong analytical skills
  • Ability to multitask and balance multiple priorities
  • Excellent time management skills
  • Demonstrated leadership ability and teamwork
  • Strong computer skills

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

 

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com 

  • Founded in 1988 in Tempe, Arizona
  • 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
  • $8.3 billion in revenue in 2020
  • Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
  • 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
  • Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance

 

Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com.

 

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

 

 

Posting Notes: Hanover Park || Illinois (US-IL) || United States (US) || OPS || None || US - Hanover Park, IL ||


Nearest Major Market: Chicago

Job Segment: Operations Manager, Developer, ERP, Supply Chain Manager, Operations, Technology

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