Senior Services Technician Apple

Requisition Number: 100795 

Services Technician Sr- Apple

Location: This role is fully onsite in our Hanover Park, IL office.

Insight at a Glance

• 14,000+ engaged teammates globally
• #20 on Fortune’s World's Best Workplaces™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

We're looking for a tech-savvy individual with deep knowledge of Apple products and ecosystems. As an Apple Tech Specialist, you’ll troubleshoot, setup, maintenance, and repair Apple devices including screens, batteries for iPhones and iPads.

Key Responsibilities:

• Diagnose and resolve hardware and software issues on Apple devices
• Provide expert support on iCloud, Apple ID, and related services
• Assist with device setup, migration, and optimization
• Stay up to date with the latest Apple updates and releases

Qualifications:

• Strong experience with Apple devices and operating systems
• Excellent problem-solving and communication skills
• Customer-first attitude and ability to work independently
• Certifications like Apple Certified Support Professional (preferred)
• GSX Certifications(preferred)

What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight.

What really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Hanover Park || Illinois (US-IL) || United States (US) || IT Infrastructure & Support || None || US - Hanover Park, IL ||