Services Supervisor

Hanover Park, IL, US

Requisition Number: 98862

Supervisor Services

Location: This role is fully onsite in our Hanover Park, IL office.

14,000+ engaged teammates globally
#20 on Fortune’s World's Best Workplaces™ list
$9.2 billion in revenue
Received 35+ industry and partner awards in the past year
$1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

As a Supervisor Services, you will be responsible for overseeing the execution of contracted service solutions to ensure client satisfaction We will count on you to includes providing exceptional technical support, maintaining high quality standards for custom configurations, managing a team of technicians and material handlers, and working to streamline all day-to-day business practices related to quoting, vendor warranty, trade-ins and more.

Along the way, you will get to:

Maintains relationships with Insight's primary services vendors and shares current product/program information with team and sales.
Assists in developing new partnerships and technologies to increase services revenue.
Monitors orders to ensure efficient employee performance.
Follows business guidelines, communicating problems to management.
Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

Bachelor's degree from a four-year college/university, or equivalent experience.
MCSE or similar certifications preferred.
3 years SAP experience required.
3 years supervisory experience in high tech environment preferred.

What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
Access to 11 thriving and diverse Teammate Resource Groups

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Hanover Park || Illinois (US-IL) || United States (US) || IT Infrastructure & Support || None || US - Hanover Park, IL ||