IT Services Technician - Onsite in Beatrice, NE

NE, US, 68310

Requisition Number: 102440

IT Services Technician

Location: Fully Onsite Monday through Friday – Beatrice, NE
Address: 415 Industrial Row, Beatrice, NE 68310
Pay: $27–$32 per hour

About Insight

Insight is a Fortune 500 Solutions Integrator and a people‑first company, helping organizations transform through technology. We’re proud to be ranked #20 on Fortune’s World’s Best Workplaces™ and to support teammates and communities worldwide.

About the Role

The Services Technician supports manufacturing plant operations by maintaining and troubleshooting IT systems, networks, and end‑user technology. This role works closely with plant personnel and manufacturing engineers to resolve technical issues, enforce IT standards, and support daily operations using tools such as Microsoft Office, SAP, and manufacturing software.

Key Responsibilities

Support plant users with IT system requests and technical issues
Troubleshoot hardware, network, and system problems at the physical level
Analyze issues, determine root cause, and implement corrective actions
Maintain system documentation and user instructions
Update and manage tickets in the ITSM system
Collaborate with plant staff to support efficient operations

What We’re Looking For

Strong customer service and communication skills
Effective time management and ability to follow direction
Experience supporting end users in a manufacturing or plant environment preferred

Why Insight

At Insight, you’ll find growth opportunities, supportive teammates, and a culture built on Hunger, Heart, and Harmony.

Equal Opportunity Employer. We encourage all qualified candidates to apply—even if you don’t meet every requirement.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Beatrice || Nebraska (US-NE) || United States (US) || IT Infrastructure & Support || None || US - Omaha, NE ||