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IT Software Vulnerabilities Tech


Requisition Number: 88105 

Insight Enterprises is seeking a Software Vulnerabilities Tech to join our team as a Full time employee (with full benefits).

Title: Software Vulnerabilities Tech
Job Location: Las Vegas, NV (On-site) - Vaccination required

Pay: $22-25.00hr


Job description

Software Vulnerabilities Tech – Mid Level - *Must be fully vaccinated.

  • address software vulnerabilities on client laptops (MAC and PC)
  • address outdated apps, apps no longer suitable or  apps that cause security threats.
  • Tickets are assigned via ServiceNow but tech will be expected to go into queue and grab tickets as well.
  • Help end users who get locked out of their laptop/PC/Mac/Android/Apple phone
  • Mostly a remote job (work from home), but tech will be required to go onsite to CapitalOne office when there is down time on queue.   


Admirable qualities of candidate:

  • Great soft skills – Customer Service is key!!!
  • Show desire to learn
  • Be very accommodating to client.
  • Must be flexible


At least 2 – 3yrs experience with the following:

  • Mac and Windows IT support experience – understand common troubleshooting steps.  Windows Auto Updates
  • Experience doing remote support of various applications.
  • Ability to research IT problems that exist. – be able to look for fixes across common/Third party applications.
  • Capable of following a playbook and cheat sheet when supporting end users.
  • Understanding of Network technology.
  • Familiar with PowerShell – 1yr experience is good here.  Should be familiar.
  • Knowledge of IT ticketing system ServiceNow or comparable software


Nice to haves:

  • Experience removing outdated software/troubleshooting security vulnerabilities.
  • Security +, Network +
  • Experience as a Network Operations tech.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.


Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at 

  • Founded in 1988 in Tempe, Arizona
  • 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
  • $8.3 billion in revenue in 2020
  • Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
  • 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
  • Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance


Today's talent leads tomorrow's success. Learn about careers at Insight:


Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.



Posting Notes: Las Vegas || Nevada (US-NV) || United States (US) || None || None || US - Las Vegas, NV ||

Job Segment: Cloud, Supply Chain, Developer, Data Center, Work from Home, Technology, Operations, Contract

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