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Inside Account Manager (Public Sector)

BE

ABOUT US

 

Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today while transforming for tomorrow.

 

 

ROLE

 

Insight’s sales teams are collectively responsible for growing and maintaining business relationships across a range of clients. The sales teammates targets are to achieve growth and develop and maintain strategic client relationships based on trust, in order to earn client loyalty and achieve mutual success through the effective building of close partnerships.

 

The Inside Account Manager is responsible for developing and growing relationships and accounts across a portfolio of varied clients, and in some instances they work in close partnership with Executive Account Managers or Sales Opportunity Managers to identify, develop and win client opportunities across new and existing client accounts.

 

 

KEY DUTIES & RESPONSIBILITIES

 

  • Identify, qualify, develop, and close sales opportunities with new and existing clients in order to achieve and exceed individual revenue and GP growth targets.
  • Establish and develop strong client relationships which are built upon trust and the utmost level of client satisfaction through great service delivery.
  • Develop account plans across the client base in order to identify opportunities based on client pain points and needs.
  • Manage the end-to-end renewal process for existing accounts in order to ensure client retention by using strategic account management techniques.
  • Identify opportunities to cross-sell, and up-sell, and wrap services around otherwise transactional opportunities.
  • Produce and close sales quotes in compliance with Insight’s internal guidelines in order to achieve and exceed revenue-based targets.
  • Establish and develop stakeholder relationships with cross functional internal teams to support and manage client’s needs.
  • Acts as a day-to-day resource for client queries and licensing and software purchase questions and respond to or escalate matters as appropriate.
  • Accountable for driving recurring transactional revenue and for optimizing the sales process.
  • Manage detailed and accurate contact information for prospects and clients within the relevant CRM systems.
  • Provide frequent and accurate forecast and pipeline information as and when required.

 

In addition to the above key duties and responsibilities the Inside Account Manager may be required to:

 

  • Collaborate closely with the Executive Account Managers or Sales Opportunity Managers to support with the development of a compelling and strategic annual business plan and an accurate systems-based pipeline for the assigned portfolio of clients.
  • Contribute to sales pitches, bids, and tenders under the guidance of the Executive Account Manager or Opportunity Manager.

 

This list is not exhaustive, you will be required to undertake additional responsibilities as reasonably requested by your manager.

 

 

ESSENTIAL QUALIFICATIONS, SKILLS, KNOWLEDGE & EXPERIENCE

 

  • Experience with proven consultative and sales experience in technology (hardware, services, or software) with evidence of achieving and exceeding sales targets
  • High level of written and spoken English
  • Fully conversant with Microsoft Office suite (Outlook, Excel, and Word)
  • Demonstrates a high level of proficiency in the use of procurement tools in order to ensure the effective processing of queries and orders
  • Able to quickly build rapport and develop strong professional relationships with clients
  • Ability to articulate in written format responses to clients’ day to day needs and that of bids and tenders
  • Able to understand how technology solutions can address the commercial needs of businesses
  • Demonstrates a basic understanding of contracts, terms, and conditions and the ability to negotiate standard and non-standard terms and conditions
  • Understands basic financial and commercial terms such as profit and loss, balance sheet, cost of sale, budget, leasing etc.
  • Excellent written and verbal communication skills and an ability to credibly discuss and understand client business issues and challenges
  • A team player who can work successfully within a diverse team in a mutually supportive way including with technical and sales teammates in multiple/virtual locations

 

 

LOCATION

 

The position is based in Belgium, main office location is Grimbergen. Possibility for hybrid working, remote with occasional visits to the office and client sites.

 

 

ADDITIONAL INFORMATION

 

This is a fulltime position and we are currently reviewing applications, the interviews will be on-going. If you feel that your experience, skills and ambitions are a match, send us your CV or click on 'Apply' now.

 

If you have any questions about the recruitment process or want to know more about the role, please contact feruz.burhan@insight.com.

 

 

APPLICATION DETAILS

 

Insight is an equal opportunity employer and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply.

 

We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful.

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