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Internal Software Specialist


Internal Software Specialist

Uxbridge (Hybrid – 2 days home/3 days office)

Please note: During the training period, you may be required to be in the office more frequently.


Insight is a leading global provider of computer hardware, software, cloud solutions and IT services for customers in the public and private sectors. We help businesses run smarter with optimised technology investments that enable transformation. We hold more than 400 vendor accreditations from niche product manufacturers to strong tier one vendor alliances. Our expanded offerings enable organisations to effectively manage today while simultaneously transforming the future.


We are currently seeking an Internal Software Specialist to join our experienced Licencing team. You will play a key pre-sales role by supporting the solution sales teams and providing expert advice and guidance around software licensing services.



Key Accountabilities…

  • Support clients with a diverse range of software licensing needs by making license renewal recommendations, identifying new opportunities, and providing overall guidance around the most appropriate Insight solution.
  • Maintain a high level of understanding, and up to date knowledge of specific licensing programmes and related services.
  • Provide support with the processing of the associated licensing programmes, services, and contract management requirements when needed including preparing quotes and accurately updating the CRM system in order to support deliverables.
  • Support and advise internal and external clients to address a variety of licensing needs, facilitate successful issue remediation and collaborate with cross functional teams to identify additional client opportunities.
  • Ensure quality in all activities performed through application of appropriate resources in order to provide pre-sales support of contractual licensing agreements.
  • Proactively reach out to clients before their licenses and contracts are due for renewal in order to facilitate, support and retain the sales renewal.
  • Proactively keep abreast of licensing advancements by maintaining current, and undertaking new, certifications and accreditations.



Who you are…

  • Holds a relevant professional Software Licensing qualification and or accreditation (such as ‘Get Licensing Ready’)
  • Demonstrates previous experience of working in a software sales environment
  • Holds relevant vendor license accreditations (such as Adobe, Microsoft, MCT to expert level)
  • Holds relevant professional Sales accreditation from a Tier 2 vendor
  • Demonstrates in-depth license and software knowledge and the ability to self-learn the software licensing information necessary to be a key resource
  • Knowledge of the sales process and methodologies in order to define client needs to delivering outcomes
  • Prior experience of using administration and ordering systems
  • Excellent organisational skills; prioritising and working to tight deadlines
  • Ability to develop friendly, positive, and supportive working relationships with external and internal clients



What we offer in return

  • Competitive salary & Benefits
  • Clear & realistic career development opportunities, visible from day one
  • Ongoing training to support your professional and personal development
  • Attractive company benefits including Cycle to work, discounts & flexible working
  • Wellbeing benefits, including Mental wellness support, eyecare & income protection
  • Paid days off for charity work, your birthday and weekly self-development
  • A supportive environment with a high level of autonomy & creativity



Next Steps...

If this sounds like you and if you are interested in joining winners of the UK’s Best Workplaces 2021– we’d love to hear from you! Please click on the link below and send us your CV.


Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply. 

Apply now »