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CS-Residency Resource VII

Irving, TX, US

Requisition Number: 71764 

We are seeking a Cisco Voice Engineer to work onsite at our client in Irving, Texas for a 3 month contract.  You may have the opportunity to go Full-Time with our client, or even Full-Time with Insight as part of our Consulting team.

You’ll have direct responsibilities for the integration of WebEx and Jabber within a Contact Center.


What you’ll do:


  • Serve as the expert in the conversion of Shoretel to Cisco
  • Perform installation, configuration, maintenance and troubleshooting for clients telephony devices
  • Provide expertise in Cisco Call Manager environment


What you’ll need:


  • 8-10 years of experience with Cisco Voice background
  • Heavy Expertise with Cisco Call Manager, WebEX, Jabber, Cube, SIP 
  • Proven experience with Contact Center Integration 
  • Expert level knowledge of Cisco Voice technologies
  • Experience prepping and troubleshooting Room Kits
  • CCVP Certified is a PLUS

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 6,800 employees help clients innovate and optimize their operations to run smarter. Discover more at


  • Global provider of Intelligent Technology Solutions™ for organizations of all sizes
  • Ranked #417 on the 2018 Fortune 500, #12 on the CRN Solution Provider 500
  • Founded in 1988 in Tempe, Arizona; now celebrating our 30th anniversary and operating in 20 countries
  • $6.7 billion in revenue for 2017
  • 8,000+ teammates worldwide working with 5,300+ partners
  • 2017 Arizona’s Most Admired Companies (AZ Business Magazine), #7 2017 Best Places to Work (Phoenix Business Journal)
  • 2018 Dell EMC Server Partner of the Year, 2018 Intel Retail Solution Partner of the Year, 2018 IBM Geography Excellence Award as the Top National Strategic Business Partner in North America, Microsoft’s largest global partner



Today's talent leads tomorrow's success. Learn about careers at Insight:


Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.


Posting Notes: Irving || Texas (US-TX) || United States (US) || None || None || Remote ||

Nearest Major Market: Irving
Nearest Secondary Market: Dallas

Job Segment: Consulting, Developer, Cisco, Supply, Data Center, Technology, Operations

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