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Sales & Customer Care Representative

Mandaluyong City, PH

Requisition Number: 83361 

 

Responsibilities

  • Establishes and maintains a high level of customer satisfaction in all sales transactions

  • Consistently meets/exceeds weekly and monthly sales activity goals by utilizing sound telephone based selling approaches

  • Closes prospective customers using working knowledge of the company’s product line

  • Places orders from Inbound queues

  • Identifies opportunities to up-sell and cross-sell customers

  • Handles inquiries with regards to product, pricing, order expediting, customer relations, and complaints

  • Handle all incoming phone calls with courtesy and professionalism

  • Ability to multi-task and solve customer problems, take orders, and answer other inquiries while completing other assigned tasks

  • Learn order processing system regarding all aspects of order entry, order inquiry, customer cross-reference, and any other functions necessary to perform daily tasks

  • Understands shipping instructions and comprehends distribution center processes

 

Qualifications

  • Open to college undergraduates

  • Excellent communication skills in English

  • Experience with Inbound / Outbound sales is an advantage

  • Strong interpersonal skills and ability to think independently and follow through effectively

  • Has a strong customer service orientation and is attentive to detail

 

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

 

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com 

  • Founded in 1988 in Tempe, Arizona

  • 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe

  • $8.3 billion in revenue in 2020

  • Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award

  • 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year

  • Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work

  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance

 

Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com

 

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

 

Insight Manila Location: 2nd Floor Edsa Central Pavilion Building, Edsa corner United Street, Greenfield District, Mandaluyong City, Metro Manila, Philippines 1550


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