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Front Desk Associate

Mandaluyong City, PH

Requisition Number: 80606 

Position Overview

The Front Desk Associate will be the primary gatekeeper of the company. This person will be responsible in providing administrative support for guests and employees, inventory control, record management, and workplace safety.


What you’ll do at Insight

  • The Front Desk Associate will be responsible for developing efficient practices to serve business needs.  
  • Guest relations
    • Welcomes visitors and endorses them to the correct department or employee.
    • Answers and direct phone calls accordingly.
    • Ensures visitors are properly attended to from entry all the way to their exit.
    • Arranges hotel accommodation if needed.
    • Assigns and prepares room or workstation setup.
    • Assists on any other needs such as water, food and transportation.
    • Receives, sorts and distribute (if applicable) vendor deliveries.
  • Document management
    • Operates standard office equipment such as printer and photocopier, and coordinates with vendors for repairs.
    • Records all visitor concerns and other transactions or activities that goes thru reception.
    • Maintains an organized filing system of employee, guest and vendor documents.
    • Uploads and categorizes documents to respective storages or cloud drives.
  • Office entryway-lobby-reception office maintenance
    • Maintains the said areas in a clean and presentable manner.
    • Coordinates with maintenance for cleaning and repairs.
    • Upholds the office safety standards in coordination with security.
  • Building admin coordination
    • Processes work permits and gate pass for the contractor’s works and supplier’s deliveries.
    • Reports building issues such as leaks, water supply, power outage, etc. to the Property Supervisor and follows up until resolved.
    • Coordinates with the affected department leads if building has any activities that might affect operations such as the monthly generator testing, building entry requirements, parking rules changes, etc.
  • Teammate support
    • Coordinates on any arrival/pick-up/delivery of equipment, HR/payroll related documents, and other work-related devices.
    • Manages and schedules meeting & conference room reservations and requirements.
    • May serve as liaison between Admin-HR-Payroll and the employees on documentary requirements.
    • Aids during emergencies from evacuation, lodging, food, or transportation assistance.
  • Company collaterals
    • Updates digital signages and bulletin boards.
    • Print, cut, distribute flyers, cards, IDs, and other printable assets whenever needed.
  • Facilities and housekeeping
    • Assigns and reviews the facility staff’s day to day cleanliness outputs.
    • Determines facilities issues and collaborates with them for resolutions.
    • Educates the staff on any company updates and requirements all the way to completion.
  • Event management
    • Brainstorms and plans for games and activities.
  • Other duties as assigned.


What you’ll need to join Insight

  • Bachelor’s Degree in Office Administration or related field, from four-year College or University.
  • Able to thrive in an environment characterized by rapidly changing requirements and an ongoing focus on meeting operational objectives.
  • Strong interpersonal skills.
  • Personable and customer-service oriented.
  • Proficient in written and verbal English communications skills.
  • Highly organized and detail oriented.
  • Able to successfully manage multiple priorities under pressure.
  • Proven ability to communicate effectively across all levels of the organization.
  • Strong commitment to company values and operating principles.


Experience in front desk support in a BPO setting and other related experience.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.


Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at

  • Founded in 1988 in Tempe, Arizona
  • 11,000+ teammates in 21 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
  • $9.2 billion in revenue in 2018*
  • Ranked #430 on the 2019 Fortune 500, #14 on the 2019 CRN Solution Provider 500
  • 2019 Adobe Americas Partner of the Year, 2019 Cisco Global-Americas Partner of the Year, 2019 Intel IoT Solutions Partner of the Year, Microsoft U.S. Azure Partner Choice Award for Data/AI, Microsoft Azure Expert Managed Services Provider 
  • Ranked #23 on the 2019 Fortune 50 Best Workplaces in Technology, #70 on the 2019 Fortune 100 Best Workplaces for Diversity, and #7 on the Phoenix Business Journal 2019 list of Best Places to Work (Extra Large Business)
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance

* Proforma to include PCM, Inc. for fiscal year ended Dec. 31, 2018


Today's talent leads tomorrow's success. Learn about careers at Insight:


Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.


Insight Manila Location: 2nd Floor Edsa Central Pavilion Building, Edsa corner United Street, Greenfield District, Mandaluyong City, Metro Manila, Philippines 1550

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