Share this Job

Sales and Customer Service Representative

Mandaluyong City, PH

Requisition Number: 80468 

Responsibilities

· Establishes and maintains a high level of customer satisfaction in all sales transactions

· Consistently meets/exceeds weekly and monthly sales activity goals by utilizing sound telephone based selling approaches

· Closes prospective customers using working knowledge of the company’s product line

· Places orders from Inbound queues

· Identifies opportunities to up-sell and cross-sell customers

· Handles inquiries with regards to product, pricing, order expediting, customer relations, and complaints

· Handle all incoming phone calls with courtesy and professionalism

· Ability to multi-task and solve customer problems, take orders, and answer other inquiries while completing other assigned tasks

· Learn order processing system regarding all aspects of order entry, order inquiry, customer cross-reference, and any other functions necessary to perform daily tasks

· Understands shipping instructions and comprehends distribution center processes

 

Qualifications

· Excellent communication skills in English

· Experience with Inbound / Outbound sales is an advantage

· Has Bachelor’s Degree in any field / Open to college undergraduates

· Strong interpersonal skills and ability to think independently and follow through effectively

· Has a strong customer service orientation and is attentive to detail

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

 

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com.
 

  • Founded in 1988 in Tempe, Arizona
  • 11,000+ teammates in 21 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
  • $9.2 billion in revenue in 2018*
  • Ranked #430 on the 2019 Fortune 500, #14 on the 2019 CRN Solution Provider 500
  • 2019 Adobe Americas Partner of the Year, 2019 Cisco Global-Americas Partner of the Year, 2019 Intel IoT Solutions Partner of the Year, Microsoft U.S. Azure Partner Choice Award for Data/AI, Microsoft Azure Expert Managed Services Provider 
  • Ranked #23 on the 2019 Fortune 50 Best Workplaces in Technology, #70 on the 2019 Fortune 100 Best Workplaces for Diversity, and #7 on the Phoenix Business Journal 2019 list of Best Places to Work (Extra Large Business)
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance

* Proforma to include PCM, Inc. for fiscal year ended Dec. 31, 2018

 

Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com

 

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

 

Insight Manila Location: 2nd Floor Edsa Central Pavilion Building, Edsa corner United Street, Greenfield District, Mandaluyong City, Metro Manila, Philippines 1550


Job Segment: Customer Service Representative, Sales Rep, Developer, Customer Service, Sales, Technology