Mgr Operations

PA, US

Requisition Number: 100334

Mgr Operations

Location: You will have the flexibility to work fully remote from anywhere.

14,000+ engaged teammates globally
#20 on Fortune’s World's Best Workplaces™ list
$9.2 billion in revenue
Received 35+ industry and partner awards in the past year
$1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

We are seeking a dynamic and experienced Services Operations Manager to join our team. The Ops Manager will report directly to the NA Solution Line Operations Director, but will matrix into the Solutions Line Leader. The Ops Mgr will provide operational governance and be a critical part in optimizing our operational performance, which will include helping manage the day to day operations, managing cost, leading commits, driving continuous improvement, and partnering closely with cross functional teams .

Monitor and evaluate operational performance and drive continuous improvement
Jointly drive budgeting, financial forecasting, and cycle of monthly account processes with finance that impact the Solution Lines
Drive SL commit and Practice Leader forecasts
Collaborate with cross-functional teams to develop and implement costing strategies that align with business objectives and financial goals.

Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

Bachelor's degree (B. A. or B.S. ) from four-year college or university
Minimum of 5 years related field service operations experience; or equivalent combination of education and experience.
Proven experience in services operations management, costing, forecasting, and process optimization.
Strong analytical skills with the ability to interpret data, identify trends, and make strategic recommendations.

What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Remote || Pennsylvania (US-PA) || United States (US) || Sales/Business Development || None || Remote ||