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Systems Administrator - Backup & Storage

Mississauga, ON, CA Calgary, AB, CA Montreal, Quebec, CA

Requisition Number: 81121 

Managed Services – Storage and Backup Administrator


Insight Canada Managed Services provides infrastructure support and monitoring for our clients.  This position is to provide technical leadership and work with a team that provides support for our customer's storage and backup administration.


As part of the Insight Canada team, you will be a member of a highly innovative solutions environment where the people are dedicated and focused on continuous learning and growth opportunities.


Insight Canada is an organization that encourages and supports ongoing training and development opportunities. We are composed of a talented, diversified workforce that performs collectively in an entrepreneurial and flexible environment. Our Teammates have access to the latest and greatest technologies in performing their daily activities. In addition, we offer an attractive compensation program and a comprehensive benefits package which includes Dental, Health Care, Vision, Short/Long Term Disability, Accidental Death and Dismemberment, Life Insurance, and Travel coverage.


Core Responsibilities:


  • Troubleshoot and resolve issues in customer environments
  • Communicate with customers, teammates, and management
  • Provide thorough ticket updates
  • Coordinate with vendors to repair or replace hardware
  • Monitor customer environments and infrastructure
  • Respond to alerts and action or escalate as required
  • Generate monthly performance and capacity reports


  • Follow ITIL practices regarding incident, problem and change management
  • Perform system administration on storage and backup equipment
  • Document and update technical procedures, administrative processes, configuration management, and provisioning
  • Deploy new services and environments for customers and internal systems
  • Create, update and maintain customer build documents and runbooks



  • 5+ years experience of infrastructure management including a focus on customer service and complex technical assistance
  • 5+ years experience with storage administration on Netapp, 3PAR, Nimble, Dell/EMC storage, Cloud (Azure Storage)
  • 5+ years experience with backup administration on Veeam, Azure Backups, Veritas
  • 5+ years of Linux experience required (RHEL or CentOS preferred)
  • Experience with ticketing and monitoring systems
  • Experience with Dell or HP servers, ESX hypervisor, and monitoring
  • Excellent written and verbal skills
  • After-hours availability required
  • On-call rotation required
  • Short distance travel required for Datacenter access.
  • Candidates applying for the position must be legally able to work in Canada



About Insight

Insight’s success begins with our people making meaningful connections every day. Our culture lives in our teammates. Insight is looking for great people who will embrace our values of Hunger, Heart and Harmony. Hunger to create new opportunities for our clients. Heart to make a positive impact in people’s lives. Harmony to celebrate each other’s unique contributions to bring solutions to clients.


Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at 

  • Founded in 1988 in Tempe, Arizona
  • 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
  • $8.3 billion in revenue in 2020
  • Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
  • 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
  • Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance

Today's talent leads tomorrow's success. Learn about careers at Insight:


Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.


Posting Notes: Mississauga || Ontario (CA-ON) || Canada (CA) || None || None || CA - Mississauga, ON; CA - Calgary, AB; CA - Montreal, QC ||

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