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Mobility Engineer (Remote)

AZ, US

Requisition Number: 83804 

Position Overview

Exciting opportunity to apply your Enterprise Mobile Management (EMM) subject matter expertise to some of the country’s largest consumers of these technologies and processes. You will be responsible for working with the client and other internal technical team members to develop, document and support device endpoint business cases that transforms that knowledge into EMM tool and related system configurations and other support documentation that a service desk can use.  Support the life-cycle planning and roll-out activities for mobile endpoint devices.  This role is truly exciting as the successful candidate will work in all aspects of delivery of our Managed Mobile Services through supporting our kitting and configuration teams, consulting delivery, pre-sales, and service desk.  

 

What You Will Do 

  • Strong command of EMM platforms including installation, troubleshooting, profile development, upgrades and integration tasks.
  • Provide engineering and technical EMM administration support and contribute to solution designs for EMM platforms.
  • Assist in execute the design, development, engineering, and translation of complex business requirements into viable technical plans, projects and support documentation.
  • Provide L3 troubleshooting and support for escalated Enterprise Mobility issues
  • Assist with coordination of delivered Enterprise Mobility project work products (e.g. documents, diagrams, functionality of deployed solutions) to service desk and operational engineering teams.
  • Prepare technical documents from delivered or proposed EMM projects.  Support technology proposals, support processes, business cases, and project plans.  
  • As a principle Mobility Engineer within the organization, assist in deployment strategies, options and proposals to management and interested stakeholders, including Senior Management.  
  • Assist with recognizing and identifying potential areas where existing policies, procedures or technology standards require change, or where new ones need to be developed. 
  • Gracefully influence, and be gracefully influenced by, colleagues in this highly collaborative, goal-oriented environment.
  • Other tasks, as assigned.

    

What You Need

  • 3 to 5 + years related technology experience.
  • Bachelor's degree in Computer Science, Information Technology or a closely related field with coursework in technology-related subjects. Experience in leu of degree will be considered.

  • Relevant certifications will be advantageous.  Apple , JAMF 200/300/400, VMWare VCP/VCAP, and other IT centric certifications are highly desired.

  • Requires deep knowledge of EMM/MDM/MAM platforms utilized within an Enterprise.  
  • Strong macOS and Apple iOS/Android mobile device smart handsets and secure connectivity methods of these devices/systems in the enterprise as well as a broader knowledge of operating systems, networks, firewalls, and databases.  
  • Understanding of steps, processes to deploy iOS and Android applications within the Enterprise, e.g via EMM or Apple Configurator.  
  • Demonstrated analytical skills, problem solving skills and project management skills are all required.  
  • Must be able to provide small team leadership to groups possessing varied levels of technical knowledge.
  • Must be able to interact with various client business unit IT end-users, including leadership, when needed.  
  • Familiarity with ITIL-based incident, change and problem management processes will be a distinct advantage.  
  • The ideal candidate will have recent hands-on experience designing, implementing, managing and/or supporting many of the following specific hardware and software products/systems:
    • AirWatch 9.x/WorkSpaceONE, JAMF Pro, Samsung Knox highly desired.
    • Other:  Mobile Iron, MS InTune, IBM MaaS360;  iOS, Android OS, Apple DEP and Samsung Knox configuration and EMM integration, MS Active Sync/Azure Integrations, SCEP/PKI Certificate Integrations, iOS Mobile Configuration Utilities, Microsoft Server OS, VMWare.  iOS,
    • Android application development experience a plus.  
    • Enterprise application deployment via MDM tools and good understanding of the process to convert mobile app to a deployable Enterprise app.
  • Strong business and technical procedure writing/diagraming and communication skills.  Strong PowerPoint and Visio skills.  Strong Business Process Charting experience desired
  • Having any automated scripting experience using csh/tcsh/bash/swift/python/pearl/powershell/javascript or other modern scripting languages highly desired.  Experience with Linux or Unix administration desired.

 

Salary Range - 100 - 115k

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

 

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com 

  • Founded in 1988 in Tempe, Arizona
  • 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
  • $8.3 billion in revenue in 2020
  • Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
  • 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
  • Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance

 

Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com.

 

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

 

 

Posting Notes: Tempe || Arizona (US-AZ) || United States (US) || NETINF || None || US - Tempe, AZ ||


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