Client Operations Specialist Sr

Client Operations Specialist Sr

Location: This is a hybrid opportunity.

Insight at a Glance

• 14,000+ engaged teammates globally
• #20 on Fortune’s World's Best Workplaces™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

As a Client Operations Specialist Sr, you will respond to incoming client calls and emails. We will count on you to communicate with other Insight departments on client issues and assist in resolution where applicable. Along the way, you will get to:

• Make outgoing client calls in support of the organization’s sales requirements. 
• Prepare and submit client sales quotes. 
• Enter client sales orders accurately into the appropriate order entry system. 
• Research technical information on product request and ensure access to procuring. 
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

• Bachelor’s degree (B.A.) and 1-3 years related experience and/or training. 

• Strong knowledge of IT products and services preferred. 

• Ability to effectively present information and respond to questions from groups of managers, clients, other teammates needed. 

• Strong communication in English and French languages (verbal and written), organization and time management skills required. 

What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: 

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

About Insight

Insight’s success begins with our people making meaningful connections every day. Our culture lives in our teammates. Insight is looking for great people who will embrace our values of Hunger, Heart and Harmony. Hunger to create new opportunities for our clients. Heart to make a positive impact in people’s lives. Harmony to celebrate each other’s unique contributions to bring solutions to clients.

Join us as we work to deliver the best solutions through Intelligent Technology™, the new IT.

• Global technology provider of IT hardware, software and service solutions
• Fortune 500 company founded in 1988
• 5,400 teammates worldwide, operating in 22 countries
• One of The Valley’s 2015 Healthiest Employers (Phoenix Business Journal)
• 2015 Dell Healthcare Partner of the Year, 2015 HP PartnerOne Financial Services Partner of the Year, 2014 Cisco Global Architectural Excellence Partner of the Year, Microsoft’s No. 1 Global Licensing Solution Provider

Discover more at insight.com or email jobs@insight.com.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Montreal || Quebec (CA-QC) || Canada (CA) || Global Operations || None || CA - Montreal, QC ||