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Client Solutions Rep

Montreal, QC, CA

Are you a great communicator, able to connect easily with clients and partners? Are you interested in intelligent technology and how it empowers businesses today? Then the opportunity below might be for you.


We have:

  • Amazing relationships with tier one manufacturers and publishers in the IT industry like Microsoft, HP, Dell, Lenovo, Cisco, VMWare, Adobe etc;
  • A great culture driven by connections in everything we do – we connect our clients with the products, people and knowledge they need to stay ahead;
  • A supportive environment where we encourage our teammates to be creative and grow professionally. 


You have:

  • A great attitude and amazing customer service skills;
  • Ability to help and support a team of sales account executives;
  • A genuine interest in intelligent technology and the motivation to learn and improve



In a typical day you’ll:

  • Process incoming sales orders via the phone, email and /or web tools;
  • Answer promptly to client’s questions and solve their problems;
  • Keep track of the licenses and warranty renewals, returns, etc. and update the clients on time about related upcoming changes;
  • Responsible for correct and accurate order processing;
  • Follow-up on all client issues in a timely manner.

What you can expect from us:

  • Competitive base salary + bonus / commission structure
  • Paid on the job training and a supportive team environment
  • Partner sales incentive dollars; spiffs for sales
  • A variety of events, contests, ways to supplement salary and commissions
  • Sales spiffs organized by Insight and / or our partners where you’ll have the chance to meet new people and win amazing prizes (e.g. Formula 1 and Habs tickets, electronics, vacation packages and much more)
  • The opportunity to contribute to our improvement and get recognized for your ideas within the company
  • Two paid volunteer days per year and the possibility to make a difference in the community through our fundraising campaigns
  • An internal events planning committee for activities like skiing, skydiving, sugar shack, holiday parties, etc.
  • A FUN culture filled with wellness programs: on-site fitness classes - yoga and kickboxing, wellness coach, corporate gym rates
  • Medical and dental insurance, employee assistance program and tuition reimbursement
  • Online learning center
  • Onsite cafeteria and indoor garage

Job Segment: Customer Service Representative, Cisco, Customer Service, Sales, Technology

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