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Client Solutions Representative

Montreal, Quebec, CA

For our Canadian Headquarters located in Montreal, we are now hiring an exceptional individual in the Client Solutions Representative role.  

 

This involves, but is not limited to: client contacts, order processing, report generation, pre-qualification of accounts, product pricing, research, configuration and product information.

 

To be more specific, here’s what the role entails:
 

  • Respond to incoming client calls and emails;
  • Make outgoing client calls in support of the organization’s sales requirements;
  • Prepare and submit client sales quotes;
  • Enter client sales orders accurately into the appropriate order entry system;
  • Research technical information on product request and ensure access to procuring;
  • Communicate with other Insight departments on client issues and assist in resolution where applicable;
  • Prepare documents for responses to RFQs (Requests for Quotes)
  • Work open sales order report;
  • Report generation for clients;
  • Request and/or set up new client sold-to’s, bill-to’s and ship-to’s as needed.
  • Additional duties as assigned.
  • Knowledge of French
  • Good command of English language is required

 

 

What we’d like you to have:
 

  • Bachelor’s degree (B.A.) and 1-3 years related experience and/or training;
  • Strong knowledge of IT products and services preferred;
  • Ability to effectively present information and respond to questions from groups of managers, clients, other teammates needed;
  • Strong communication in English and French languages (verbal and written), organization and time management skills required;
  • Solid problem solving and consultative skills a must;
  • Must be self driven, motivated and results-oriented.

 

 

We can offer:
 

  • Competitive base salary + bonus plan;
  • Great benefits: group insurance, life insurance, basic accident protection, long term disability;
  • RRSP;
  • Tuition reimbursement;
  • Wellness program: on-site fitness classes – yoga and kickboxing, on-site-massage
  • On-site cafeteria and indoor garage, etc.

 

 

PHYSICAL REQUIREMENTS – DEMANDS ANALYSIS

 

The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Office environment with computer work.  May have extensive periods of sitting, typing and phone use (may include headset).  May need to lift up to 10 lbs. Travel, i.e. driving.

As a condition of employment, this job is subject to the successful completion of the following pre-employment conditions: Reference Checks, Criminal Background Checks, Driver’s Abstract and valid driver license if required for the role.

 

Insight Canada is proud to offer reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please inform us during the application process.

 

We believe in teamwork, having fun and achieving success. Be a part of our winning team by joining us and transform how businesses view technology!


Insight in an Equal Opportunity Employer (EOE)

 

About Insight

 

Insight’s success begins with our people making meaningful connections every day. Our culture lives in our teammates. Insight is looking for great people who will embrace our values of Hunger, Heart and Harmony. Hunger to create new opportunities for our clients. Heart to make a positive impact in people’s lives. Harmony to celebrate each other’s unique contributions to bring solutions to clients.

 

Join us as we work to deliver the best solutions through Intelligent Technology™, the new IT.

 

  • Global technology provider of IT hardware, software and service solutions
  • Fortune 500 company founded in 1988
  • 5,400 teammates worldwide, operating in 22 countries
  • One of The Valley’s 2015 Healthiest Employers (Phoenix Business Journal)
  • 2015 Dell Healthcare Partner of the Year, 2015 HP PartnerOne Financial Services Partner of the Year, 2014 Cisco Global Architectural Excellence Partner of the Year, Microsoft’s No. 1 Global Licensing Solution Provider

 

Discover more at insight.com or email jobs@insight.com.

 

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

 

Posting Notes: Montreal || Quebec (CA-QC) || Canada (CA) || None || None || CA - Montreal, QC ||


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