IT Support Technician

Requisition Number: 102159 

IT Support Technician

Location: This role is fully onsite in our New York, NY office.

Compensation: $40 hourly

Duration: 6 months

Now is the time to bring your expertise to this role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready.

As an IT Support Technician with Insight, you will effectively communicate with IT teams. We will count on you to be proactive and have structured mindset with being able to bring order and consistency in a reactive setting. Along the way, you will be empathetic and clear when assisting end users, even under pressure.

What to Expect

We are legendary for taking care of our teammates.  We want our teammates to enjoy a diverse and meaningful experience in the workplace, knowing that what you do makes a difference! Insight provides access to an engaging selection of 11 Teammate Resource Groups (TRGs) available to all teammates, further enhancing our commitment to fostering a sense of belonging. Temporary teammates can also expect medical benefits, which includes sick time after 90 days and access to our retirement plans.

As an IT Support Technician, you will get to:

• Endpoint management: Imaging, deployment, updates, and troubleshooting for Windows 10/11 and macOS.
• Device management tools: Experience with SCCM, Intune, Workspace ONE.
• Mobile support: Configuration and support for iOS devices in enterprise environments.
• ITSM and ticketing systems: Proficiency with ServiceNow.

Be AmbITious: In this opportunity, it's not just about what you do today but also about where you can go tomorrow. As an IT Support Technician at Insight, you have the potential for advancement within our organization; not just vertically but horizontally as well. Bringing your passion, dedication, and collaborative spirit to Insight will not only allow you to elevate your existing skills but also acquire new ones through enriching experiences and opportunities.

Insight at a Glance

• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20 on Fortune’s World's Best Workplaces™ list
• 14,000+ engaged teammates
• $1.4M+ total charitable contributions in 2023 by Insight globally

We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.  

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: New York || New York (US-NY) || United States (US) || IT Infrastructure & Support || None || US - New York, NY ||