Services Technician - Onsite

Requisition Number: 102511 

Entry-Level Service Technician – IT Career Pathway
 Location: Onsite – New York, NY
 Type: Full-Time, Direct Hire
 Schedule: Monday–Friday, 8:00 AM – 5:00 PM EST
 Salary: Up to 28/HR, with full benefits

About the Role

Are you passionate about technology and ready to launch your IT career? Join our team as an Entry-Level Service Technician supporting a Fortune 500 financial client in NYC. This is a hands-on, onsite role where you’ll gain exposure to enterprise-level systems and work closely with experienced IT professionals—an ideal environment to grow into advanced technical roles.

What You’ll Do

• Provide first-line support for desktops, laptops, mobile devices, and collaboration tools.
• Assist with setup, troubleshooting, and maintenance of hardware and software.
• Support remote access and basic network connectivity issues.
• Help maintain and operate A/V equipment for meetings and presentations.
• Document issues and escalate complex problems to senior technicians.
• Deliver professional and courteous service to all users, including executive staff.

What We’re Looking For

• 1–2 years of experience in IT support, help desk, or technical customer service.
• Familiarity with Windows, macOS, iOS, and Android platforms.
• Basic understanding of networking, remote access tools, and Microsoft 365.
• Strong communication skills and a desire to learn.
• High school diploma or equivalent (Associate’s or Bachelor’s in IT-related field preferred).

Why Join Us?

• Work onsite in a dynamic corporate environment.
• Learn from senior IT professionals and gain exposure to executive-level support.
• Clear pathway to grow into roles such as Desktop Support Analyst, Systems Administrator, or IT Engineer.
• Full benefits package including health, dental, vision, and retirement plans.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: New York || New York (US-NY) || United States (US) || IT Infrastructure & Support || None || US - New York, NY ||