Client Solutions Lead

Client Solutions Lead 

Location: The role will be a hybrid position located in Toronto, Canada.

Salary: 125-150k base + uncapped commission!

Insight at a Glance

• 14,000+ engaged teammates globally
• #20 on Fortune’s World's Best Workplaces™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

The Client Solutions Lead (CSL) is an expander role responsible for growing Insight’s Services footprint within assigned districts and executing the district Services plan. Partnering with AEs as the relationship owners, the CSL converts Non-Services accounts into Services clients, re-engages past clients, and expands existing Services relationships across Cloud, Data & AI, Applications, Security, and Collaboration. The CSL is accountable for delivering district-level Services growth through consistent execution of Land, Activate, and Expand motions.

Key Responsibilities

• Expand Services footprint in assigned accounts by driving attach, cross-sell, upsell, and recurring/managed Services.
• Convert Non-Services accounts into Services clients by landing the first Services project (assessment, workshop, pilot).
• Re-engage past Services clients to deepen adoption and accelerate growth.
• Drive adoption of early engagements and activate Growth Gateways to seed expansion.
• Own the Expand motion across assigned accounts and whitespace accounts handed off from CALs.
• Execute the district Services plan, ensuring pipeline, bookings, and revenue targets are met.
• Collaborate with AEs to align Services strategy with account priorities.
• Partner with Solution Architects (SAs) for scoping, proposals, and SOWs.
• Engage Delivery teams for successful execution and measurable client outcomes.
• Work with partner sellers (Microsoft, AWS, others) to co-sell and co-deliver opportunities.

Qualifications & Skills

• Proven track record in Services sales, solutions consulting, or client success with measurable growth results.
• Strong consultative and outcome-focused selling skills.
• Trusted advisor approach with client executives; builds long-term relationships.
• Strategic mindset — manages both account-level expansion and district Services plan execution.
• Strong collaboration skills across Sales, Architecture, Delivery, and Partners.
• Excellent communication, presentation, and negotiation skills.
• Broad knowledge of Cloud, Data & AI, Apps, Security, Collaboration Services.

What Success Looks Like

• District Services growth targets achieved (pipeline, bookings, revenue).
• Non-Services accounts converted into Services clients annually.
• Year-over-year Services revenue growth across assigned accounts.
• Expansion rate achieved (attach, cross-sell, upsell, recurring/managed Services).

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.