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POSS Analyst - Master Data


POSS Analyst – Master Data


Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today while transforming for tomorrow. Operations is the heartbeat of Insight. Our passion is to deliver excellence to our teammates, partners and clients with exceptional results, every time. The Operations function is responsible for the effective planning, organising, coordinating, and controlling of resources needed to deliver Insight’s solutions by proactively managing people, products, technology, information, and time. The POSS Operations team helps Insight’s cross-functional product owners to operate as efficiently as possible by facilitating user interviews and market research, overseeing quality assurance checks on new features, analysing data to help product management make better-informed decisions, and developing business processes to streamline product development. Teammates also work closely with sales and various other support functions in order to manage tools and improve the customer experience. The POSS Analyst – Master Data is responsible for all product sourcing request activities, delivering product operations expertise, and processing all internal requests in a timely and diligent manner. They also act as the main ‘point of contact’ for all assigned/unassigned requests and account for the accurate sourcing and management of new products and vendors in internal systems, ensuring excellence in client satisfaction and service by strictly adhering to our clients SLAs. In addition, the POSS Analyst – Master Data administers all functional aspects of special bid programmes and vendor deal registration; facilitating the efficient administration of bids, bid reviews, and associated bid documentation. This role has greater responsibility and accountability than a POSS Associate and the post holder may take responsibility for a specific project and or hold a larger remit in terms of responsibility.


Key Duties & Responsibilities


POSS Operations

• Support all incoming product setup requests and sourcing activities for software and hardware

across EMEA, in accordance with set SLA targets.

• Respond to product data inquires within agreed timescales.

• Create and maintain product data accurately for software and hardware in the internal


• Create and set up new suppliers and vendors in the internal database and ensure they adhere

to agreed terms and conditions.




• Develop and maintain strong and trusting working relationships with new, existing, and potential

vendors and internal partners, and ensure the most current product information is proactively

entered and maintained in the internal database.

• Develop a broad knowledge of vendors and partners and the services they provide in their

country in order to understand how to source for all countries throughout Insight’s vendor

portfolio efficiently.

• Source software and hardware products with competitive pricing for all countries by

implementing best practice and ensuring the best pricing for goods is secured.

• Develop an excellent understanding of pricing processes within POSS Operations.

• Assist with all client tenders in a diligent and time efficient manner.

• Validate product and price data packages supplied by vendors, monitor the automatic upload

of data, as well as maintain the internal database.

Special Bid & Deal Registration

• Ensure bid requests are submitted from Sales in the correct format and quality check

information provided.

• Submit new Special Bid & Deal Registration requests using relevant vendor programmes.

• Request associated pricing from distribution for product and distribute to Sales.

• Manage Special Bid & Deal Registration calendar to ensure notification of expiry is provided or

renewal is automatically facilitated.

• Responsible for the creation of bid related product codes (UPR’s) within Insight systems, the

amendment of existing bid UPR’s

• Ensure the maintenance and accuracy of the customer specific UPR database.

• Responsible for checking eligibility of any claims made against orders with bid agreements.

• Responsible for the checking of Special Bid & Deal Registration rebate claims produced,

verifying the accuracy of the claim, highlighting any invalid claims, and resolving issues arising.

• Responsible for ensuring successful completion of monthly internal audits.

• Collaborate internally and externally to ensure delivery of desired results in line with business


This list is not exhaustive, you will be required to undertake additional responsibilities as reasonably

requested by your manager




Essential –

Working towards a recognised qualification

High level of written and spoken English with ability to speak German

Fully conversant with Microsoft Office suite

Good knowledge on how to identify different license terms and ability to deal with Software Categories

Ability to analyse complex and diverse information and from that make clear and effective presentations and reports

Excellent understanding of product type, product range and software as well as hardware categories

Previous experience of providing administrative support, ideally in a sales and marketing or commercial environment


Desirable –

Experience in extracting and manipulating large data files

Awareness of the industry's main competitors and shows curiosity and willingness to extend knowledge about the IT industry

Demonstrates experience of working with vendor special bid programmes and deal registration

Demonstrates the capability to analyse, conceptualise, interpret, and manipulate data



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