Buyer I

Requisition Number: 105848 

Buyer I

Insight at a Glance

14,000+ engaged teammates globally #20 on Fortune's World's Best Workplaces™ list $9.2 billion in revenue Received 35+ industry and partner awards in the past year $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role 

The position of buyer is responsible for the procurement and management of manufacturer and publisher lines as it supports Insight’s operational and business strategy. This will include solving operational issues with suppliers, providing strong client service, and maintaining data accuracy. The buyer will be empowered to negotiate and resolve issues as they relate to their assigned product lines. Teamwork with internal and external departments is necessary to ensure the achievement of overall team goals. As a buyer I, this individual will be assigned specific vendor tasks to support within their pods and will start being introduced to other functional tasks within the pod for teammate cross training.

Along the way, you will get to:

• Create and execute purchase orders (POs) and process goods receipt (GR) for shipped or invoiced POs.
• Work with accounting and suppliers to reconcile invoice variances.
• Manage a ticketing queue responsible for advising on general sales and client ops requests including lead time, pricing, and general vendor inquiries within allotted SLAs.
• Engage directly with suppliers on purchase order management and partner with them for error resolution.
• Foster strong supplier relationships by demonstrating Insight’s values of hunger, heart, and harmony.
• Negotiate with suppliers as necessary on pricing, lead times, freight, and expedited delivery.
• Track and monitor the status of shipments inbound to Insight client fulfillment centers, maintaining ETAs to Insight in our ERP system.
• Work with our partners to identify and resolve inbound shipment issues (stuck/lost shipments, shortages, or mis-deliveries) and request credit for such issues.
• Collaborate with Buyer IIs or above to reorder inventory as needed in the case of lost/short/mis-shipments.
• Work cross-functionally in procurement and other departments to compile and share data (tracking numbers, serial numbers, carrier information) to execute receiving or other tasks.
• Follow up to resolve open issues with suppliers and review internal and external supplier backlog reports as needed.
• Understand program support inclusive of warranties, special pricing, and software licensing.
• Understand supplier freight policies and ensure all processes are being followed.
• Stay current on program changes, return policies, new licensing programs, and pricing changes.
• Assist with price protection when needed and proactively set product allocation notifications.
• Fulfill manual dropship requests.
• Backup other team members within your pod in their absence by having knowledge and cross-training of their programs and job functions.
• Participate in departmental training and operational meetings.
• Utilize Microsoft Teams, our ticketing system, and email for correspondence with teammates and vendors in a timely manner.

Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we're looking for

• Two years' experience within a buyer, purchasing, or customer service-related role.
• Ability to read, analyze, and interpret general business documentation, technical procedures, or regulations.
• Ability to effectively present information and respond to questions from vendors, groups of managers, internal customers, and other teammates.
• Strong client service skills and commitment to meet or exceed client requirements, with the ability to understand and translate client needs to vendors as necessary.
• Ability to respond effectively to the most sensitive inquiries or issues by maintaining a strong level of customer service and professionalism.
• Ability to operate in a fast-paced environment while utilizing clear, concise communication.
• A passion for working in a team-based environment and partnering with others to achieve a common goal.
• Excellent organizational and multi-tasking skills, with the ability to effectively manage and prioritize multiple objectives.
• Ability to maintain professional relationships and correspondence via multiple mediums.
• Strong Microsoft Office skills with a focus on Excel.

Nice to have:

• Previous SAP (software platform) experience is a plus.

What you can expect

We're legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don't feel like your skills are a perfect match - we still want to hear from you!

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

About Insight

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com 

• Founded in 1988 in Tempe, Arizona
• 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
• $8.3 billion in revenue in 2020
• Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
• 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
• Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work

Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight Manila Location: 10F-11F Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.