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Client Operations Specialist Sr

Pasig, PH

Requisition Number: 103692

Location: This is an onsite opportunity during training. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605

Insight at a Glance

Received 35+ industry and partner awards in the past year
$9.2 billion in revenue
#20 on Fortune’s World's Best Workplaces™ list
14,000+ engaged teammates
Recognized as a Great Place to Work in the year 2022, 2023, 2024 and 2025
$1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

As a Client Operations Specialist Sr., you are be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE). This involves, but is not limited to: quoting, ordering and account management, mailbox and call management, part requests, report generation, order fulfillment, reporting, and collections. Pre-sales support functions include: pre-qualification of accounts, product pricing, research, configuration and product information. Along the way you'll get to:

What you'll do at Insight

Responsible for developing efficient practices to serve business needs
Work on special projects for clients and sales force as needed
Attend Company, vendor, and publisher trainings and webinars, as directed
Build relationships with other Insight departments and increase efficiencies where applicable
Prioritize and respond to incoming client calls and emails
Prepare, manage and submit sales quotes accurately into the appropriate quote entry system
Ensure correct and accurate order fulfillment

What you'll need to join Insight

Preferably Bachelor’s Degree in any course
Atleast 3–4 years of experience in SME environments, with a strong background in customer service, operations, and related functions
Strong written and verbal English communications skills
Able to thrive in an environment characterized by rapidly changing requirements and an ongoing focus on meeting operational objectives

What to Expect

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

We offer all the benefits you expect—health, dental, vision, PTO—plus:

Health Insurance Available on Day 1 of employment (HMO) with 2 free dependents
Hybrid Set up
Group Life Insurance
Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Job Segment: Fulfillment, Operations Manager, Cyber Security, Pre-Sales, Operations, Security, Sales

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