Financial Services Admin I

Requisition Number: 97058 

BASIC FUNCTION

Position Overview

The Financial Services Admin I is responsible for the billing resolution and invoice upload of client AR within an assigned portfolio of accounts and invoices. Incumbents will serve as the primary point of contact of Insight finance department. This position will report to the Supervisor of Financial Services.  

What you'll do at Insight

• Manage an assigned portfolio of client AR for Portal upload and Credit Re-Bill requests
• Call/E-Mail internal client to get resolutions on issues on the invoices to ensure timely manner on billing of invoices
• This Representative’s portfolio is composed of simple to Mid-complex accounts
• Provide required billing resolution for assigned Credit Re-Bill portfolio/ Worklists
• Ability to successfully meet client Portal billing requirements
• Must be able to complete assigned tasks in a specified time frame
• Email Insight internal customer to get clarification or approval on the request based on the approval Matrix
• Keep detailed record/status of their ongoing Portal upload efforts and Credit Re-Bill request
• Monitor the FSA mailbox and review the assigned Credit Re-Bill request
• Must be able to effectively communicate with clients and fellow Insight teammates. Must meet SLA’s (Service Level Agreements) within Insight internal clients
• Must maintain their portfolio goals aligned to departmental insight Global standards
• Notify FSR if they experience any difficulties in uploading invoices to portal to make some adjustments or recommendations on how to proceed
• Sort and file correspondence

What you'll need to join Insight

• College level or Bachelor's Degree
• Six months previous admin and collections experience
• Experience supporting or working in billing portal, ARIBA or SAP
• Basic knowledge of billing and collection procedures

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

About Insight

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com 

• Founded in 1988 in Tempe, Arizona
• 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
• $8.3 billion in revenue in 2020
• Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
• 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
• Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work

Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight Manila Location: 10F-11F Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.